Alain Kropf, GM of The Royal Savoy Hotel in Lausanne, has a job that many hotel managers dream of—leading a hotel pre-opening. From blueprints to breaking ground and through recruitment and training, Kropf has been at the helm since the hotel’s conception. What makes a pre-opening so special? For Kropf, an international hotelier with 20 years of experience to draw on, it all comes down to what he deems the ‘human venture’—a team of people working together through the many challenges that present themselves when starting a hotel from scratch.
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