Mendy Givre MICE Manager, Hôtel du Lac

Mendy Givre is the perfect example of moving up the ladder. In 2010, she started as a junior receptionist in one of Barrière’s hotel properties and worked her way up to Front Desk Manager. Today, Mendy continues to build her career with the company as the Manager of Meetings, Incentives, Conferences and Exhibitions at Hôtel du Lac, proof that hard work and dedication are attributes that are valued and rewarded within Barrière.

Mendy is in charge of making sure all the events within the hotel run smoothly. Her biggest satisfaction, she says, is creating a successful and memorable event for her clients, who often entrust Barrière with momentous occasions, whether personal or professional, and seeing those guests leave with a smile.

Mendy also values the attention that Barrière places on the relationships they form with customers, which she finds to be unique from other hotel groups. “Customers return to Barrière properties because they feel at home with us, and that’s what we strive for in the relationships we create with our guests,” she says. The group encourages service that is adapted to guests and is not standardised by design, and this distinctive interaction sets Barrière apart.

Watch below to learn more about the relationships between Barrière and their guests, and discover what sets this hotel group apart.