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We want you to start off on the best foot possible. Every new team member receives an orientation on the company, brand, mission statement and our competencies so that you can become a true ambaassador for YOTEL. We never want you to stop growing at YOTEL and we will ensure you are supported with your personal development plan. You will take part in some mandatory training sessions and 'Masterclasses' to learn more about the business and it's different operating areas.
We often hold a POW WOW, by the GM or a senior leadership team member, where we get together to talk about the business and how we’re performing. YOTEL’s internal communication happens via ‘Jostle’, a new, social media style platform on which fun ideas, social events and new concepts are posted daily. Once a year, we conduct a crew survey to find out your views on the leadership team and your managers.
We continually encourage all our crew members to come up with innovative ideas, big or small, that either generate revenue, enhance the customer experience or save costs. These ideas are then reviewed by our CANI (Constant and Never-ending Innovation) team, and the best ones are implemented and rewarded.
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