Guests often leave items behind when they check out. It is important to follow the appropriate procedures for lost and found services.
In this course you will learn:
Appropriate procedures to follow when an item is found
How to handle a lost and found enquiry
Procedures for returning items to guests
Appropriate disposal procedures
Keep learning. Keep growing.
Discover this selection of interesting courses
We have a range of courses available: from online courses to short courses and master's degrees. Start your search by checking out our most popular courses below.
JOB SPECIFIC DESCRIPTIONTo ensure the smooth and efficient running of the Training Department in the Human Resources Division. QUALIFICATIONSIdeally with a university degree or diploma in Human Resour...
You will be responsible to assist with the efficient running of the department in line with Hyatt International''s Corporate Strategies and brand standards, whilst meeting employee, guest and owner ex...
* Contributes to the smooth and efficient running of the Reception within the Rooms DivisionIdeally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experie...