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Find Hospitality Courses & Degrees

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Starting a business 4: Business Processes
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Understand how business works and performance can be improved so that you can take your business forward and manage growth.
Duration
14 days
Format
Online

Free

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From Plant to Cup: Brew an Amazing Cup of Coffee
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Go behind-the-scenes with celebrated California roaster Blue Bottle for a one-hour class on sourcing, brewing, and tasting everyone's favorite bean. From the plant to your cup, Michael Phillips brings every lesson to life while also offering options — giving you a process for making a simple cup or going the distance with pro equipment. Filmed on location at Blue Bottle's original roastery and cupping room, this class is designed to be both enjoyable while also deepening your knowledge of coffee in everyday life. From your morning ritual to even hosting your own coffee tasting at home, these insights will come alive in your own
Duration
1 hour
Format
Online

Free

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Pricing Strategy
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Pricing is one of the most important but least understood marketing decisions. Learn and practice concepts, techniques, and get to grips with the latest thinking on assessing and formulating pricing strategies. Analyze how firms attempt to capture value, as well as profits, in the revenues they earn. After this course, you will be able to contribute to the process of formulating pricing strategies for your own products and services, or those of your firm. This course has an additional focus on pricing dynamics and the reaction to and by competitors, taking a highly pragmatic approach and one that is directly applicable to your day-to-day professional life. Martin Boehm - IE Professor and Dean of the Business School with over 10 years experience - will guide you through four modules. We begin with the importance of pricing and how it ultimately can affect the bottom line. Then, we move on to methods to help you decide what is the optimal price for your product; and then price discrimination - should all your products follow the same pricing strategy or should you differentiate depending on the customer segment? Finally, we look at pricing psychology and how you can manipulate customers in order to drive the highest possible price for your product.
Duration
14 hours
Format
Online

Free

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Building a Toolkit for Your Sales Process
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In Course 4, we are quite literally “putting it all together”. We will review the insights we gained from our barter experiment and use the tools we created each week to curate your Sales Toolkit.
Duration
13 hours
Format
Online
Digital Marketing Specialization
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Offered by University of Illinois at Urbana-Champaign Drive Customer Behavior Online. A six-course overview of the latest digital marketing skills, taught by industry experts.

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Wine Tasting: Sensory Techniques for Wine Analysis
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With its roots in ancient cultures as early as 6,000 BC, wine has long been part of the human experience. Today, increasing worldwide interest in wine and its complexities and varieties has created an international market valued at $304 billion annually. For the learner who is just getting started in the study of wine, this course will help you take the first steps toward understanding the physiological process of wine tasting. The first module will explore types of wine and help you set up your own tasting. You’ll also begin to build a sensory vocabulary. In module 2 you will review classic wine types of the world and set up flights of specific wines. Later we’ll examine the various faults and defects that can appear in wine as well as techniques for spotting problems. In week 4 we’ll delve into the complex world of wine and food pairings, and its “seven deadly sins.” The course will culminate in a peer review project in which you will apply the knowledge and sensory techniques you have developed throughout the course to assess a specific wine.
Duration
14 hours
Format
Online

Free

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English for the workplace
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This course for learners of English helps you with the language you need to find a job and successfully function in the workplace.
Duration
1 month
Format
Online

Free

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Sustainable Tourism – promoting environmental public health
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Offered by the University of Copenhagen The course introduces learners to key environmental health and natural resources management challenges associated with the rapid growth in international tourist arrivals into low-income countries.
Duration
9 hours
Format
Online

Free

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Financial Accounting Made Fun: Eliminating Your Fears
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Learn the language of financial accounting and how to use financial statement information to better manage and grow your business.
Duration
1 month
Format
Online

Free

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Effective Business Presentations with Powerpoint
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Offered by PWC This course is all about presenting the story of the data, using PowerPoint.
Duration
9 hours
Format
Online

Free

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Demystifying Entrepreneurship: How to Think Like an Entrepreneur
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Challenge the stereotypes around entrepreneurship. Gain new problem-solving skills and an enterprising perspective.
Duration
3 hours
Format
Online

Free

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Demand management: Breaking down today’s commercial silos
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"The biggest challenge facing the hospitality industry over the next 5 years is the lack of integration between the key commercial disciplines of sales, revenue, distribution and finance and the negative impact this will continue to have on delivering asset value and maximum profitability. "
Duration
14 hours
Format
Online

Free

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Introduction to Social Media Marketing
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This course lays the foundation of social media marketing. You’ll learn what social media marketing entails, including the history and the different social media channels that exist. You’ll learn how to select a social media channel that fits your needs, set goals and success metrics, and determine who your target audience is.
Duration
14 hours
Format
Online

Free

The Hong Kong Polytechnic University's School of Hotel and Tourism Management
Innovation and Technology Management in Tourism and Hospitality
The Hong Kong Polytechnic University's School of Hotel and Tourism Management
Learn about information and communication technologies [ICTs] and innovations in the hotel and tourism industries.
Duration
2 months
Format
Online

Free

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International Hospitality & Healthcare Services Marketing
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As the fastest-growing sectors of the current global economy, both hospitality and healthcare services sector offer tremendous growth opportunities for incumbents and entrepreneurial opportunities for new entrants. To flourish on these opportunities, one must first understand each industry's unique characteristics. This course is designed to help those who are interested in career advancement opportunities in these industries or who want to be inspired by these industries to better equip themselves with enlightened and creative management capabilities.
Duration
5 hours
Format
Online
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