Lobby Host/ess
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Lobby Host/ess

About the job

We are looking for a passionate Lobby Host to join the 100 Queen’s Gate family.

As Lobby host/hostess, you will provide a courteous and efficient service to all guests and maintain the levels of service to the highest standards at all times.
You will be responsible for welcoming and escorting guests in a warm friendly manner and be a true ambassador for excellent service. In short, you will be responsible for our guests’ journey once they step through the doors of our hotel.
You must be passionate, motivated, welcoming and highly organised to ensure that all requests are attended to without any delays. You will need to be well presented, have excellent communication skills and a pleasant conversational skill.
You need to work well under pressure with excellent ability to co-ordinate efficiently with other departments and bring good administration skills.
You will be part of our Guest Service (Reception) team,and trained in handling check in and check outs if needed, addressing guests’ complaints and providing information about 100 Queen’s Gate Hotel in a professional manner. We are looking for passionate people that have a real enthusiasm for delivering the very best quality whilst injecting some proactive rock and roll fun into what they do.

Who are we?

The newly opened 100 Queen’s Gate Hotel London. Curio Collection by Hilton is situated in the heart of the Royal Borough of Kensington and Chelsea. With 228 bedrooms and eleven suites, this period building has been beautifully restored to its former glory in a luxurious design to offer the ultimate in relaxation.
The hotel’s food and beverage offer three outlets; an afternoon tea room, a British-French fusion all-day dining brasserie and a parlour style inspired bar serving home-made infused spirits as well as two small private dining suites.

What we are offering in return:

- Competitive salary, financial incentives and Rewards & Recognition programme;
- Private Medical Health Care Programme;
- Free meals on duty and free dry-cleaning service on uniforms;
- Explore the world with our renowned discounted friends and family international travel programme worldwide with more than 12 brands under the Hilton Family;
- Training and development programme with over 1,000 training courses available on our ‘Training University’;
- Opportunities for promotion and transfer across departments, Hilton Family group on a national and international level
- Free staff social events and wellbeing events;
- Free English Classes.

Eligibility:
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Crimson Hotels is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, age, disability, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

About you

positive attitude and passion for hospitality
  • Language required: English.

The company

100 Queen's Gate Hotel London, Curio Collection by Hilton opened on March 2019.

Situated in the heart of the Royal Borough of Kensington and Chelsea, with 228 bedrooms and eleven suites, this period building has been beautifully restored to it’s former glory in a luxurious design to offer the ultimate in relaxation.
The hotel’s food and beverage offers three outlets; an afternoon tea room, a British-French fusion all-day dining brasserie and a parlour style inspired bar serving home-made infused spirits as well as two small private dining suites.

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Lobby Host/ess

London, United Kingdom

Full-time, Indefinite

Start Date:

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