[{{ $ctrl._job.status.name | translate}}] Doorman
45 Park Lane - Dorchester Collection

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Job description

Our Doorman Welcome Team are the rock stars of our hotel and Mayfair Park Residences! Entrusted with welcoming guests in a professional & courteous manner & ensuring that guest expectations are consistently met & exceeded – from the very first impression.Though skillfully trained, they never lose sight of their ultimate reasonability, to create lifelong memories for our guests.


A day in the life of our Doormen Welcome Team demands high levels of energy. They need consistency even though the days are never alike; and creativity to tackle daily adventures. Listing all of the contributions that our Doormen Welcome Team accomplish would be lengthy but the list below is essential to know.

  • Our Doormen Welcome Team are responsible for welcoming guests and residents in a professional, courteous manner to ensure guests are immediately settled into a warm, hospitable atmosphere so they feel at home and to ensure our guests receives nothing but the best experience.
  • To handle luggage delivery and collection and to comply with hotel & legislative standards & ensure consistent operational excellence
  • Provide all passers-by and visitors with a positive first impression of the hotel
  • Our values of Personality, Passion, Respect, Working Together and Creativity guide us each and every day. The purpose of Doormen Welcome Team is to live their behaviours to continue to create our legacy.
  • Communication is what keeps our departments running perfectly. Our Doormen Welcome Team must communicate with other departments and extended hotel team in order to ensure the alignment remains.

The items shared are essential. However, to ensure consistency, our Doormen Welcome Team are provided with specifics on how we care for their department and our hotel.

Requirements

  • All of our employees are ambassadors of our Vision, Values and culture. Our Doormen Welcome Team do this with all they do.
  • We encourage the unique personalities and passions of our employees, working together; as a team, a hotel and Collection.
  • Our guests forge our legacy. Knowing and understanding them is our goal, valuing kindness over process.
  • In a fast-moving world, we remain consistent and relevant, requiring flexibility from everyone on the team.
  • English is the primary language used in our hotel. Our Doormen Welcome Team must feel comfortable communicating in this language.
Job type
Full-time
Location
London, United Kingdom
Department
Front Office porter, Front Office reception
Languages
English
Starting in
As soon as possible
Duration of the contract
Indefinite
Other benefits

Our success is a result of our employees. We believe that everyone part of our team should share the rewards. For this position, here are just some of the benefits you will receive:

  • Employee Introductory Scheme - £750.00
  • World-class training and development
  • Complimentary nights with breakfast within Dorchester Collection
  • 50% F&B discount at selected restaurants within Dorchester Collection
  • Uniforms provided or complimentary dry-cleaning

45 Park Lane - Dorchester Collection

Dorchester Collection’s 45 Park Lane in exclusive Mayfair, London opened in September 2011 with Wolfgang Puck’s first venture in Europe, CUT at 45 Park Lane. Throughout the hotel, luxurious and contemporary interiors by New York based designer, Thierry Despont, provide a club-like feel. The chic hotel will offers London’s in-crowd and the most seasoned of jetsetters a smart but discreet hotel from which to enjoy London. Each of the spacious 45 rooms and suites offer views of Hyde Park, as does a spectacular Penthouse Suite featuring a spacious balcony with panoramic views over Hyde Park and Mayfair. A striking central staircase leads to the first floor featuring Bar 45, a library and a private media room.

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