[{{ $ctrl._job.status.name | translate}}] Reservations Assistant
5 Hertford Street London


Job description

5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name.

We are currently looking for a Reservations Assistant to join Events & Reservations Team.
The responsibilities of the Reservations Assistant are:

Answering the main club line and being the first point of contact for callers to the club.
Transferring calls internally, taking messages, and passing on to the relevant department / person.
Taking reservations using Sevenrooms, making cancellations, changes and amendments.
Take point on alterations to table plans, schedules, sheets, timings on Sevenrooms back of house once signed-off by HoD


The Experience & Qualifications required of our Reservations Assistant are:

·Experience of working in a luxury hotel, restaurant or private member’s club advantageous

Excellent phone manner
Excellent organisational skills
Knowledge of Sevenrooms booking system
Ability to multi-task
Excellent rapport building and inter-personal skills
‘Can-do’ flexible attitude
Good IT/Admin Knowledge
Job type
London, United Kingdom
Starting in
As soon as possible
Contract duration
Other benefits
25 days holiday plus bank holidays per year Regular well-being days – Chiropodist, Masseuse and Facial Therapist Private medical insurance

5 Hertford Street London

5 Hertford Street Ltd is a private member's club lcoated in Mayfair, London.

The club was established in 2012 by Robin Birley with the aim of carrying on the Birley family taditions of style and elegance with a team that consistently deliver personal exceptional service to the club's memebrs and their guests.

5 Hertford Street comprises five floors which accommodate a nightclub, four restaurants, four bars, a private dining room, cigar shop, a courtyard and a roof terrace.

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