Accor HQ
Posted
Duty Manager
About the job
- Manage and supervise all tasks of his/her staff to ensure that highest quality service is delivered and department standards are met
- Review, analyze and suggest improvement of work flow and standards at the Front Desk
- Analyze rate variance report to ensure rooms revenue control, approve discounts and rebates
- Communicate with Front Office Manager on all matters regarding guest services & hotel operations
- Provide department orientation and training of the hotel service standards, procedures and programs
- Department: Room Division Management