Duty Manager - Movenpick Hotel Hanoi, Vietnam
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Duty Manager - Movenpick Hotel Hanoi, Vietnam

Accor HQ

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Duty Manager - Movenpick Hotel Hanoi, Vietnam

About the job

Job Description
  • To effectively handle all guest complaints concerning the Front Office in co-ordination with the Rooms Division Manager, taking corrective action to prevent recurrence and convert the guest into a repeat customer.   
  • Co-ordinate proper actions with other departments, informs General Manager.
  • Other duties as assigned.
  • Perform duties in a manner that respects Accor Core Behaviours.
  • Other duties as assigned.


Work Experience
  • Previous experience in the industry preferred
  • Customer service experience
  • Ability for working night shift
  • Good communication in both English
  • Fluently in Vietnamese


Benefits
  • Employee benefit card offering discounted rates in Accor Hotels worldwide
  • Develop your talent through learning programs by Academy Accor
  • Opportunity to grow within your property and across the world
  • Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities, like Planet 21


Closed

Duty Manager - Movenpick Hotel Hanoi, Vietnam

Hanoi, Vietnam

Full-time, Indefinite

Start Date:

Latest start date:

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