Housekeeping Executive
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Housekeeping Executive

Accor HQ

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Housekeeping Executive

About the job

ABOUT FAIRMONT SINGAPORE AND SWISSÔTEL THE STAMFORD

At RC Hotels, we believe the best hospitality experience starts with having great and happy colleagues! 

We are looking for a diverse group of passionate individuals to join our two iconic hotels with 13 restaurants and bars; one of Asia’s largest and award-winning Willow Stream Spa; and the cutting edge Raffles City Convention Centre. 

Come and be a part of the RC family, and let us work with you to build a dynamic and fulfilling career where everyone will have equal opportunities for growth and success. 

Take the step to be a part of something big today, we’d love to hear from you!

Housekeeping Executive

Summary of Responsibilities: 

The main responsibilities and tasks of this position are as listed below, but not limited to these:

MAINTAIN THE CLEANLINESS AND QUALITY OF GUESTROOMS

  • Inspect & maintain rooms, corridors and service areas on a daily basis in the respective range assigned and to ensure brand cleanliness and appearance meet room quality standards
  • Daily Inspect rooms: checkouts, vacant, VIP, Out-of-Service and special attention rooms.
  • Control and minimize out of service rooms during high occupancy.
  • Inspect make up rooms and checkout rooms daily as per quota assigned 
  • Checking the functional operation of each room, liaison with Engineering and IT to rectify issues
  • Assist in scheduling colleagues for work assignments, managing labor cost based on required hours/room quota

PROVIDE GUESTROOM EXPERIENCE THAT MEETS GUESTS’ EXPECTATIONS

  • Liaise with Coordinators and Front Office for the release of rooms 
  • Lead a housekeeping shift to personalize the in-room guest service whenever possible
  • Check the preparation of VIP and Swissotel Guestrooms and amenities
  • Induct and train the Housekeeping team to focus on welcome and communication when guests are on floors / in rooms
  • Lead guest service and the team using the Heartist® approach

SUPERVISION OF THE HOUSEKEEPING TEAM 

  • Induct and train room attendants in technical skills and processes as outlined in the Keys to Success manuals
  • Manage team within guidelines provided in the colleague handbook
  • Oversee the provision of room supplies, cleaning equipment, linen, and chemicals
  • Coach room attendants to constantly improve or maintain performance, give guidance where performance is below expectations

Qualifications:

  • Certificate or diploma in hospitality or related field
  • Minimum 2 years in housekeeping position, minimum 1 year as Team Leaders 
  • Housekeeping/Supervisory experience in similar level of luxury hotel Certified Trainer or on Job Trainer preferred.

Our commitment to Diversity & Inclusion:
We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

We regret to inform that only shortlisted candidates will be notified.

 

 

Closed

Housekeeping Executive

Singapore

Full-time, Indefinite

Start Date:

Latest start date:

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