Houseperson

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Houseperson
Accor HQ

Posted
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Job description

Position: House Person

Department: Housekeeping

Purpose: To ensure that assigned housekeeping areas are kept clean and fully stocked 24 hours a day. In addition, services assigned public areas and Hotelier areas to meet the expectations of the Perfect Room Standards.

Reports To: Executive Housekeeper and Housekeeping Supervisor

Essential Functions:

  • Cleans and stocks linen room / supply closets to appropriate par level.
  • Empties GRAs linens and garbage on an hourly basis or as needed.
  • Keeps corridors on guest room floors clean and well maintained, helping move tables and trays.
  • Cleans vending machine area.
  • Moves furniture and supply boxes as needed.
  • Completes guest requests.
  • Vacuums carpet on a daily basis.
  • Cleans walls, doors, baseboards and floors on a daily basis.
  • Cleans all furniture, lamps, picture frames and mirrors are clean on a daily basis.
  • Reports any burnt light bulbs in lighting fixtures as needed.
  • Cleans garbage receptacles and/or ash urns on a daily basis.
  • Hands in any articles (lost and found) to a Supervisor or turn in to housekeeping/loss prevention office.
  • Deliver any guest request items (bedspread, iron and board, etc.)
  • Recycles at every opportunity (newspaper, glass bottles, etc.)
  • Performs any special duties as assigned by management.

Hotel Specific Essential Functions:

  • Ability to complete any cleaning task in a safe manner using appropriate chemicals and methods
  • Greet Guests meeting the 10/5 standard
  • Have knowledge of  overall hotel facility and various services

Tools and Equipment:

  • Operate vacuum cleaner and handling procedures of various cleaning chemicals (SDS, Right to know program and Blood borne Pathogens).
  • Use of telephone system     
  • Use of department paging/radio communication system

Working Environment:

  • Constant mobility (walking, standing, bending, use of hands)
  • Lifting minimum 25 lbs., pushing of supply carts, moving of furniture and supply boxes.                                                                                                                                                                                 
  • Outdoor exposure (includes sidewalks, the street, dumpster area, hotel parking garage)
  • Constant mobility (walking, standing, bending, use of hands), lifting up to 50 lbs., pushing of  carts or luggage like carts, bags with linens or trash.
  • Use of telephone system     
  • Use of department paging/radio communication system

Job Requirements

 Experience:

  • Minimum two years’ work related experience in housekeeping department required.
  • Hotel experience highly desired.

Skills:

  • Reliable, honest, dependable.
  • Excellent customer service skills, enthusiastic, out-going personality and interpersonal skills.
  • Guest relations etiquette.
  • Problem solving techniques

Details

Job type
Full-time
Location
Miami, FL, United States
Department
Housekeeping
Starting in
As soon as possible
Duration of the contract
Indefinite

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