Kō General Manager
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Kō General Manager

Accor HQ

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Kō General Manager

About the job

 

Ko General Manager
Providing Inspired Food & Beverage to highlight the destination we represent is one of our passions.  As the General Manager for our signature restaurant Ko, you will be responsible for curating a superior guest experience through effective leadership, planning and directing of all restaurant activities while delivering top line revenue, colleague engagement, guest satisfaction and fiscal results.  Your passion for all things Food & Beverage will lead you to provide the highest quality of service and hospitality, placing Ko on the map as 'the hottest place in town'.

What is in it for you:

  • Generous Health Care Package
  • 401(k)
  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies and the opportunity to earn qualifications while you work
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21


What you will be doing:

  • Work in partnership with the Ko Executive Chef to execute the smooth and flawless operation of the front and back of house.
  • Maintain guest satisfaction by monitoring, evaluating and auditing food, beverage and service offerings; initiating improvements and building relationships with preferred guests.
  • Actively manage restaurant social media accounts and online reputation (including responding to inquiries/comments) in partnership with the Executive Chef and Marketing/PR Manager in accordance with marketing standards.
  • Maintain professional and technical knowledge by tracking emerging trends in the restaurant industry; reviewing professional publications, establishing personal networks; benchmarking state-of-the-art practices; participating in Hawaii community programs
  • Consistently drive innovation to be the 'Hottest Place in Town' by actively promoting your restaurant within the community.
  • Accomplish restaurant and bar human resource objectives by recruiting selecting, orienting and training to ensure colleagues are set up for success
  • Create unforgettable experiences for our guests


Your experience and skills include:

  • Four years work experience leading food & beverage operations
  • Experience in a high volume bar or lounge
  • Experience in Silverware POS system is an asset
  • Experience monitoring company social media platforms is an asset
  • Service focused personality is essential
  • Proven ability to build and maintain good relationships with all stakeholders
  • Communicate thoughts, actions and opportunities clearly with strong networking skills
  • Ability to lead by example, believe in a strong team culture and set the scene for high performance
  • Tuberculosis (TB) Clearance
  • Maui County Liquor Card
  • TIPS Certification
  • ServSafe Certification

 

Your team and working environment:

  • Must be able to lift, carry, push and pull up to 50-lbs
  • Constant walking & standing
  • Occasional sitting, kneeling, pushing and pulling
  • Occasional ascending or descending ladders, stairs and ramps
  • Requires grasping, writing, repetitive motions, listening and hearing ability and visual acuity


Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

 

 

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

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Kō General Manager

Wailea, Wailea-Makena, HI, United States

Full-time, Indefinite

Start Date:

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