Mini Bar Supervisor

Company Description

The Mövenpick Hotel Cairo-Media City is located in the vibrant 6th of October City, offering easy access to Cairo's attractions and just a short distance from Cairo International Airport. The hotel is in close proximity to iconic landmarks like the Great Pyramids of Giza and Sphinx, Dream Park, and a 27-hole golf course. The hotel's unique location alongside Media Production City studios provides guests with a blend of fantasy and tradition, creating a memorable experience.
 

Job Description

• Inventory Management:
  • Ensure adequate stock levels of mini bar items, including beverages, snacks, and amenities.
  • Monitor stock rotation and expiration dates to minimize waste.
  • Conduct regular inventory checks and reconcile with the system.
• Mini Bar Maintenance:
  • Inspect mini bars daily for cleanliness, functionality, and any damage.
  • Coordinate repairs and maintenance as needed.
  • Ensure mini bars are properly stocked and organized before guest check-in.
• Staff Management:
  • Train and supervise mini bar staff on proper stocking procedures, guest service, and cash handling.
  • Schedule staff shifts to ensure adequate coverage.
  • Evaluate staff performance and provide feedback.
• Guest Service:
  • Respond promptly to guest requests and inquiries related to mini bar services.
  • Resolve guest complaints and issues in a professional and timely manner.
• Financial Management:
  • Monitor mini bar revenue and expenses.
  • Prepare and submit daily, weekly, and monthly reports.
  • Implement strategies to increase mini bar revenue and minimize costs.
• Security:
  • Ensure the security of mini bar inventory and cash.
  • Implement measures to prevent theft and loss.
  • Comply with all hotel security policies and procedures.

Qualifications

• Previous experience in hotel operations or hospitality management.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.  
• Knowledge of inventory control and financial management.
• Proficiency in using computer systems and software.