Receptionist

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Receptionist
Accor HQ

Posted
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Job description

Job Description

PLEASE APPLY ONLY VIA: https://www.mpthehaguejobs.com/Movenpick-Hotel-Den-Haag/vacatures/Receptionist--JPNLS9PX0.html


Are you the one who can make a guest feel at home? Do you like to work with a diverse set of colleagues and guests? Are you looking for a job with lots of (inter)national growth opportunities? Then this is the workplace for you!


The main responsibilities include:

  • Rooms Division from A-Z
  • Making individual and group/meeting reservations
  • Check-in and check-out our (international) guests and groups according to the Mövenpick standards
  • Answering the telephone
  • Handling and follow up on all guest requests.
  • Controlling the room cleaning by liaising with the outsourced cleaning company
  • Ensuring proper billing and charging of all accounts according to the billing instructions
  • Balancing all financial payments between restaurant and front office




Work Experience

  • Hospitable, enthusiastic, flexible, stress resistant and representative person!
  • Adequate educational background, preferably at a hotel school
  • Sufficient knowledge of the Dutch and English language is mandatory, a third language is a preference
  • 1 to 2 years work experience in a similar position is preferred
  • Willing to do a few days a month night shifts
  • Experience with Property Management System Opera and affinity for IT system



Benefits

  • Full-time contract of 38 hours per week
  • This position is classified in scale 5 with a salary between the €1.945,96 - €2.350 gross per month according to the Horeca CAO.
  • 25 vacation days per year
  • Travel allowance up to €150,- per month, based on the amount of km.
  • Night allowance of 10%
  • Pension fund
  • Staff uniform and laundry service
  • Staff meals in our canteen
  • Discount on rooms and F&B within Mövenpick Hotels & Resorts
  • Various staff events
  • Excellent international career development and training possibilities



Details

Job type
Full-time
Location
Leidschenveen-Ypenburg, Den Haag, Netherlands
Department
Front Office reception
Starting in
As soon as possible
Duration of the contract
Indefinite

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