Sales Executive
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Sales Executive

Accor HQ



Sales Executive

About the job

Sales Executive 


  • Plays a vital role in terms of administration support to the entire sales team.
  • Participates in the organization of sales & marketing actions such as sales briefing and weekly sales meeting, taking sales leads for prospects and clients.
  • Undertakes the daily competition check call around.
  • Collates business cards for the team and ensures that all are uploaded to ‘constant contact.
  • Manages the order process for any purchasing items.
  • Plays a key role in maintaining sales tracking files up-to-date and cliental database, with input from the Assistant Director of Sales and sales team
  • Implements and controls professional sales office administration
  • Interacts and cooperates with various departments such as; the Reservations, Front Office, Property Services, Food & Beverage and Accounting Department
  • Provides back up support to Sales Team during any promotional activities
  • Replies to customers' written and verbal correspondences in a timely fashion that will increase customers' satisfaction; latest within 24 hours
  • Identifying potential clients through lead generation activities – telemarketing, correspondence, mailing etc…
  • Analyzes client's need and see how our products apply to those needs
  • Liaises closely with all Departments within the Hotel including Front Office, Food and Beverage and Banqueting, instantly follow up new sales leads and report at the regular sales feedback
  • Manages and updates the shared drive in the computer system with information required
  • Answers incoming phone calls in a pleasant manner using Raffles telephone etiquette
  • Arranges site inspections for potential guests
  • Maintains high level of knowledge of the competition's product
  • Maintains good relationships with counterparts at competing hotels; promote all Raffles Hotels whenever possible
  • Consistently offers professional, friendly and engaging service to guests and colleagues
  • Ensures prompt and courteous service is extended to both internal and external customers
  • Ensures the achievement of sales objectives on a monthly, quarterly and yearly basis
  • Establishes parameters, quotes and negotiate prices, confirming by written contracts
  • Maintains accounts, contact, activity and business details within the appropriate software applications
  • Works closely with Catering and Front Office to ensure all details of the contract were delivered and guests depart satisfied.
  • Prepare weekly, monthly, quarterly and annual reports

Perform daily admin tasks during the absence of Assistant Director of Sales (reports, press pick up and clips, contracts...)


All colleagues are required to comply with every reasonable request from their hierarchical supervisor(s) within an amount of time that it takes to comply under normal circumstances.

All colleagues may be assigned to other duties in the hotel as and when required by business levels.

Positive and proactive attitude/ personality with an innate passion for digital media and a good balance between being creative & analytical with an exceptional eye for detail.




Sales Executive

Manama, Bahrain

Full-time, Indefinite

Start Date:As soon as possible

Latest start date: