Sales Executive (M&E)

[{{ $ctrl._job.status.name | translate}}] Sales Executive (M&E)
Accor HQ

Posted
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Job description

Job Description
  • Receiving handling and converting Meetings, Events and Group enquiries.
  • Planning events in conjunction with the client.
  • Presenting and selling available and suitable  Banquet / event options to the highest possible standard.
  • Contact Meeting Planner by mail, telephone, customer outings and site inspections.
  • Arrange and carry out Hotel show rounds.
  • Ensure the complete administration and execution of all planned events.
  • Negotiate space, dates and rates to obtain booking goal while focusing on shoulder and follow Season business.
  • Identify need periods and undertake comprehensive program of sales activity to secure new and ad-hoc business minimizing the impact of low activity periods.
  • Assist in development and solicitation of Banquet and event package plans and aimed at conference business and encourage repeat business.
  • Attend trade and travel shows of various market area for promoting hotels event business.
  • Actively manage business bookings, record denials, make network referrals.
  • Make commercial decisions to maximize MICE income on a daily basis.
  • Continue professional development through educational offering made via industry trade groups and educational institutions.
  • Encouraging repeat business through excellent customer service and inquiry handling.
  • Build strong relationships with customers to fully understand their needs.
  • Ensure online meeting partner websites are regularly updated and managed including photos, descriptions, and promotions and liase with Marcoms for updates
  • Each month review the next 6 months availability to highlight high or low demand dates and take steps to minimize the risk of any shortfall or overbooking
  • Ensuring all inquiries are recorded accurately in the Event Enquiry application (Opera S&M, Banquet, MICE software etc.).
  • .Helping the hotel to identify new avenues of business and bring in more banquet events to the hotel.
  • Assist in the preparation and monitoring of sales, department and budgetary reports as and when required.
  • Other duties and tasks assigned by the management within the job scope.


Work Experience

Essential:

Prior Experience in Events and Conferences department for 2-3 years in a 5 star hotel and documented  success track record

Fluent in English Native Vietnamese

Converts with Hotel Systems

Resident of Hanoi

Education:

Bachelor Degree or Diploma in Hospitality or Sales and Marketing. Proficient in using CRM, MS office software applications including MS office, Excel, Power point etc.



Benefits

- Competitive package of salary and benefit.

- 12 days full paid leave a year, insurances paid in accordance with the Law

- Professional working environment. Care about your career advancement



Details

Job type
Full-time
Location
Hanoi, Vietnam
Department
Sales & Marketing
Starting in
As soon as possible
Duration of the contract
Indefinite

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