[{{ $ctrl._job.status.name | translate}}] Waiter/Waitress
Alila Hinu Bay

• Welcome and acknowledge all guests according to company standards in a timely, friendly and efficient manner.

• Taking beverage orders and serving them to guests on a timely manner.

• Always respond to guest requests in a timely, friendly and efficient manner.

• Take guest beverage or food orders and input them to the point-of-sale system.

• Ensuring that the bar and lounge stations are fully stocked, clean and tidy at all times.

• Able to up-sell all promotion available in the outlet.

• Should know basic cashiering procedures like handling money, processing credit and debit cards, making change and processing gift certificates, cards and vouchers.

• Always take responsibility for ensuring a positive guest experience.

• Take ownership of guest request and follow up guests incidences.

• Perform any other assigned reasonable duties and responsibilities as assigned or as requested by Supervisors or manager.

• 1-3 years in similar position experience or similar field.
• Excellent English oral and written skills
• Ability to handle high volume with attention to detail
• An ability to establish and retain effective working relationships with hotel staff and clients/vendors
• Strong organizational and time management skills
• Applies a professional, confidential and ethical approach at all times
• Works in a safe, prudent and organized manner
• Knowledge of the generally accepted respective department principles and local regulations
• Ability to multitask, work in a fast paced environment and have a high level attention to detail

See description