At Aloft Hotels we’re wired for next generation travellers who love open spaces, open thinking, and open expression. Aloft provides a space where style is necessary, social scenes are vibrant, and where the only direction is forward. Our guests are tech savvy and confidently social, with an eclectic style they’re not afraid to show. We understand what our guests need, so we provide an affordable option for the tech-savvy design guru. We’re looking for innovative self-expressers who aren’t afraid to draw outside the lines. If you are someone who appreciates tech-forward features and vibrant social scenes, then we invite you to explore a career with Aloft Hotels.
About the Role:
The Banquets Team Leader assists in the overall Food & Beverage service operation of the hotel’s conferencing spaces, providing strong direction and motivation to the team. The Banquets Team Leader is the “face of Aloft”, dedicated to provide the very best of the Aloft vibe and feel in every guest interaction. Service standards come naturally to this person and they are able to make standard interactions special and memorable for the guests, every day, every time.
This person has an influence over the productivity, quality standards, Aloft culture, guest experience and Talent engagement of the department. The Banquets Team Leader has detailed knowledge of all aspects of food & beverage and conferencing operations. More than that, this person is committed to guest satisfaction and providing an Aloft-style experience every time. This person “owns” the guest experience from the moment the guest enters the hotel to the moment they leave. This Team Leader has an eye for detail and never fails to strive for perfection, engaging their team with a winning spirit and taking them along on the journey to deliver an on-brand experience, always.
Skills & Experience:
Your skills and experience will include:
- At least 2 years in Food & Beverage operations in a 4 or 5-star hospitality environment (of which at least 1 year is at a team leader level).
- Knowledge of conferencing operations and high end service levels.
- Good English communication skills both in written and spoken.
- Strong interpersonal, communication, organisational and problem solving skills.
- Competent with Word, Excel, PowerPoint and software packages
- Competent with MICROS Software or similar
- Hold an approved manager certificate and current WA RSA – desirable
- Hold a first aid certificate – desirable
- Organised with strong planning, good communication and interpersonal skills
- Ability to work under pressure with a ‘Can Do’ attitude and a high level of energy
Essentially you will be a confident self-starter and enjoy working within a senior team, possess a proactive approach and demonstrate integrity and care for your team and the business. This is not a role for the light-hearted – you must be prepared to dedicate yourself to the development of the concept and be able to give it your all to ensure its success
Want to work in a place where energy flows, personalities mingle and opportunities abound? A place where anything can happen?
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Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
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- Job type
- Rivervale, Australia
- F&B other
- Starting in
- As soon as possible