The Information Technology Manager functions as Business Manager for the technology department, to ensure all areas of the hotel are supported with proper computer systems in accordance with the brand standards of the hotel and company. Overall responsibilities include technical work, customer service, financial management, administrative, operational and other responsibilities as assigned or required. The Information Technology Manager is responsible for maintaining current systems, upgrading future systems, maintaining inventories, conducting on-site training to promote efficient operations and answer questions to avoid or resolve systems-related problems, establish policies and procedures, purchase operating equipment and maintain relationships with corporate office and Hyatt technology support team. Work also involves conferring with programmers, application experts and computer operators in order to exchange information and resolve problems regarding daily operation of various applications systems, report generation, system enhancements, system failures and related issues. Successful candidates will have strong leadership, professionalism, interpersonal and communication skills and a minimum of two years with WAN/LAN infrastructure and property management systems. Systems include: Microsoft Office Suite, Windows XP/7, Server 2003, Micros POS, Opera PMS, and Four Winds digital signage.
- Must be able to lift 45 pounds
- After hours and weekend work may be required as needed.
- Information Technology/Management degree preferred
- Four years previous IT experience preferred
- Job type
- Fulltime job
- Wailea, Wailea-Makena, HI, United States
- Starting in
- As soon as possible