Holds a diploma/qualification in Hospitality or Tourism Management.
Well developed Communication and Customer Relations Skills.
Well developed Computer Skills particularly in the use of MS Office, email, Opera, SPRIT and basic systems interface.
Good trainer, able to facilitate at all levels.
Comprehensive knowledge of business needs, financial reporting and productivity requirements.
Minimum two years work experience as Front Office Team Leader in an International hotel.
Essential knowledge of Travel and Hotel industry.