Provides a courteous and professional service at all times.
Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can
Holds a diploma/degree in Hospitality Management specialising in Food and Beverage Management
Excellent customer service and Inter-personal Skills.
Familiar with wine styles and grape varieties and other beverage items.
Well developed Computer Skills particularly in the use of MS Office and email.
Good trainer, able to facilitate at all levels.
Comprehensive knowledge of business needs and productivity requirements.
Minimum two to four years work experience as Outlet Assistant Manager/Supervisor in a hotel or large restaurant with good standards.
Preferable prerequisite knowledge of the Travel/Hotel industry.