Senior Sales Manager - Arizona Biltmore

[{{ $ctrl._job.status.name | translate}}] Senior Sales Manager - Arizona Biltmore
Arizona Biltmore Resort

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Job description

Job Summary

The Senior Sales Manager at Arizona Biltmore, a Waldorf Astoria Resort will handle the Mid-west group market for the resort.  He/she will serve as the hotel representative to prospective clients and customers who need to rent rooms, meeting space, food and beverage service, etc. This role is designed to initiate new sales, prospects and accounts. This role qualifies leads and solicits potential clients, entertains clients, conducts site visits and answers questions, determines rates, prepares proposals, negotiates contracts, services accounts and analyzes lost business for the hotel/s. Develops sales plans and strategies to meet or exceed established revenue and room night goals. Works with various departments to ensure requested services are provided to customers.
As Senior Sales Manager, specifically, you would be responsible for performing the following tasks to the highest standards:
  • Initiate new sales, prospects and qualifies leads and solicits potential clients
  • Respond to sales inquiries from potential clients and customers seeking sleeping rooms, meeting space, food and beverage services, etc.
  • Manage the group business in Delphi
  • Act as the primary sales contact, internally and externally, for all clients within this individuals market
  • Directly manage and drive the group sales strategy for this market
  • Host and entertain clients and maintain client accounts
  • Conduct property site visits and answer questions
  • Determine rates, prepare proposals, negotiate contracts, service accounts and analyze lost business for the hotel(s)
  • Develop sales plans and strategies to meet or exceed established revenue and room night goals
  • Partner with operations departments to ensure full participation in servicing accounts

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We''re passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We''re leaders in our industry and in our communities.
  • Teamwork - We''re team players in everything we do.
  • Ownership - We''re the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability
What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!


Requirements

See description

Job type
Fulltime job
Location
Phoenix, AZ, United States
Department
Sales & Marketing
Starting in
As soon as possible

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