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Membership Intern
Army and Navy Club

Posted

Job description

We are looking for someone to work with our Membership Secretary to develop and run member engagement activities and manage membership data and reporting. The successful candidate will be part of a dynamic team and will have their full support to launch a career in hospitality. This is an exciting opportunity for a self-starter to help drive the Club’s membership strategy forwards.

Key Responsibilities:

Member engagement
• Support the Membership Secretary with member engagement by responding to phone calls
and email enquiries, and by hosting tours of the club for prospective new members
• Work with the Membership Secretary to achieve membership targets and ensure the
delivery of the membership strategy
• Create and update marketing collateral as required (InDesign)
• Coordinate and deliver Member Events as assigned by the Marketing & Events Coordinator
• Assist as needed at Member Events (out of hours)
• Support day-to-day comms and social media

Membership data and reporting
• Provide admin support to the Membership Secretary, including managing member data and
keeping the membership database up-to-date (Millennia)
• Prepare weekly reports with snapshots of member data
• Assist on ad-hoc projects as required

We Offer
• Paid internship for a period of 8-12 months
• Opportunity to live rent free at the Club in the heart of London for the duration
• Free meals included (breakfast, lunch and dinner daily)
• 28 days holiday per year (including Bank holidays)
• Opportunity to launch a career in hospitality

Requirements

Skills and Experience Desired:
• Work experience in hospitality / membership a plus, but not essential
• Excellent verbal, written and inter-personal skills
• Confident talking with members in person and on the phone
• Experience of Word, Powerpoint, Excel, Zoom, InDesign, Campaign Monitor and WordPress
(or similar) and CRM systems desired, but not essential
• Able to write social-media copy and other engaging material as requested
• Ability to work on your own initiative, meet deadlines and organise workload
• Positive attitude and willingness to learn

Details

Job type
Internship
Location
London, United Kingdom
Department
Events, Guest Relations, Customer Service, Digital Marketing, Marketing, Administration
Languages
English
Starting in
As soon as possible
Latest start date
September 2021
Duration of the contract
8 months
Pay range
£1k per month
Accommodation
Possibility to have a single en suite room assigned for the duration with full board
Other benefits
We Offer • Paid internship for a period of 8-12 months • Opportunity to live rent free at the Club in the heart of London for the duration • Free meals included (breakfast, lunch and dinner daily) • 28 days holiday per year (including Bank holidays) • Opportunity to launch a career in hospitality

Army and Navy Club

The Army and Navy Club also known as the Rag is one of London's most prestigious private clubs, welcoming members from around the globe, all walks of life and from both military and non- military backgrounds. The club is a hidden gem, situated at 36 Pall Mall in the heart of Mayfair with views over St James's Square and offers members a luxury home from home that’s familiar, comfortable and welcoming.

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