Senior Manager, Design Development Operations (Integration)
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Senior Manager, Design Development Operations (Integration)

Asia/Pacif/Australia Region

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Senior Manager, Design Development Operations (Integration)

About the job


Marriott International offers you the opportunity to find the hospitality job and career journey that’s right for you. With more than 5700 properties and 30 brands you’ll find us in your neighborhood and in more than 110 countries across the globe. Find Your World™ at Marriott.

CANDIDATE PROFILE
 
Education and Experience
•       Working experience: 5 years in 5-star Hospitality and/or Food Service Industry.
•       Educational level: University degree, preferably in Hotel / Catering Management or equivalent.
•       Language & computer skills: Excellent command of written and spoken English and Mandarin.  Well versed in Windows and Microsoft Office.
•       Customer interactions:  Must have excellent interpersonal skills to deal effectively with all business contacts.  Maintain a professional, neat and well-groomed appearance.
•       Teamwork: Must be able to get along with co-workers and work as a team.
•       Flexible schedule: Must be able to work various shifts to include weekends and holidays.
•       Other requirements:
-       In-depth understanding of Hotel and Food & Beverage operations.
-       Excellent communication and negotiation skills, proven sales ability, creativity, and a drive to achieve optimum results.
-       Ambitious, highly motivated and with ability to thrive in a multi-tasking, fast-paced environment and a high degree of accountability.
 
CORE WORK ACTIVITIES

•               Oversees conceptual design of food & beverage and other public areas of new hotels, across all Marriott brands in AP. 
•               Develops, writes and or supports the writing of the concepts for new hotels.  
•               Researches and evaluates new project documentation to help maintain Marriott creative competitive edge.  
•               Oversees the space planning and layout of restaurants, bars, lounges, ballrooms, meeting rooms and other public areas, to ensure they 
                are conceptually aligned with original operational intent.  
•               Ensures restaurants, bars and lounges are designed to meet current market trends and to provide a competitive advantage over the  
                competition.
•               Ensures that all restaurants, bars and lounges are designed to meet operational practices and Marriott operational brand guidelines.
•               Meets and collaborates with relevant project consultants, to communicate concept direction for each hotel/restaurant project.  
•               Develops new concepts, when applicable, to help maintain Marriott’s completive edge. 
•               Develops standard design templates that can be implemented into projects with minimal interaction. 
•               Supplies creative input on other projects as requested. 
•               Supports and assist Area operations with hotel renovations as required
•               Collaborate on special projects with different disciplines and GLS
 
Technical Role & Responsibilities
 
•               Works closely with GDAP department to ensure optimal space planning of all front and back-of-house areas.
•               Ensures operational efficiency of all hotel operating areas.
•               Recommends layouts that minimize construction costs and maximize opportunities for revenue generation.
•               Ensures the size restaurants, bars, lounges, ballrooms, meeting rooms and other public areas are in line with approved Facilities Criteria.
•              Supervises the design development aspects of all assigned hotel projects, from kick-off meeting to hand-over to operations, as per Annex I:  
               Design Development Task List.

 
 
Administration

•              Update list of Recommended F&B Interior Design and Kitchen Consultants

•              Update and maintain list of pre-qualified OE and FF&E Suppliers

•              Update and maintain list of pre-approved kitchen equipment brands

•              Update applicable sections of MI Design Standards Modules

•              Upload and maintain electronic filing of design documents in Share drive

 
Communication

•               Communicates between the different operational and project departments to ensure successful outcome of projects
•               Communicates design progress back to Marriott operations on regular basis. 
•               Helps support the Input of ideas / concepts from Marriott operations into projects.
•               Hosts and/or attends regular design coordination meetings with Marriott operations.
•               Provides training and interaction with A&C department, to share operational knowledge and to roll-out new concepts and 
               design products.


Personnel

•               Reflects the culture of Marriott at all times, both in terms of internal and external brand contacts with guests, suppliers and
vendors, external and internal employees, owners, shareholders and colleagues in the industry, treating others the way we would like to be treated ourselves! 

•              To have passion for what we do, be open minded and have a warm heart to all we deal with, which, combined with a continuous      
       commitment to teamwork, makes us a Winning Team

•              Encourages employees to be creative and innovative, challenging and recognising them for their contributions to the success of the    
       operation.

•              Supports the implementation of People Philosophy, demonstrating and reinforcing Marriott’s Values and Culture Characteristics.

•              Ensures that all employees have a complete understanding of and adhere to employee rules and regulations.

•              Ensures that employees follow all company and local rules, policies and regulations relating to fire and life safety, and loss
               prevention.


Other Duties

•               Ensures high standards of personal presentation and grooming.

•               Maintains strong, professional relationship with the relevant representatives from competitor hotels, business partners and other  organisations.

•               Responds to changes in the Food and Beverage function as dictated by the industry, company and hotels.

•               Attends training sessions and meetings as and when required.

•               Carries out any other reasonable duties and responsibilities as assigned.

 

MANAGEMENT COMPETENCIES


Leadership
  • Adaptability - Maintains performance level under pressure or when experiencing changes or challenges in the workplace. 
  • Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
  • Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.
  • Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
Managing Execution
  • Building and Contributing to Teams - Participates as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members.
  • Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
  • Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.
Building Relationships
  • Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships. 
  • Customer Relationships - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company’s service standards.
  • Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.
Generating Talent and Organizational Capability
  • Organizational Capability - Evaluates and adapts the structure of assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
  • Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.
Learning and Applying Professional Expertise
  • Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
  • Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges.
  • Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.
    • Operations Program Design & Development-The ability to lead and/or contribute to establishing operational requirements using various inputs (e.g., market research, brand), develop content that translates to product and service specifications, such that programs can be executed in brand voice at the property level in an efficient & cost effective manner for the following disciplines: Culinary, Bar and Restaurant, Event Management, Rooms and Guest Experience, Retail and Spa, Engineering, and Procurement.
  • Basic Competencies - Fundamental competencies required for accomplishing basic work activities.
    • Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
    • Mathematical Reasoning - Adds, subtracts, multiplies, or divides quickly, correctly, and in a way that allows one to solve work-related issues.
    • Oral Comprehension - Listens to and understands information and ideas presented through spoken words and sentences.
    • Reading Comprehension - Understands written sentences and paragraphs in work related documents.
    • Writing - Communicates effectively in writing as appropriate for the needs of the audience.
 

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
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Senior Manager, Design Development Operations (Integration)

Hong Kong

Full-time, Indefinite

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