[{{ $ctrl._job.status.name | translate}}] Agent, Wellness Experience – Spa Reception and Reservations
Atlantis The Palm

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Job description

Atlantis, Dubai, is a truly extraordinary, intriguing, and unique entertainment destination resort, and we currently have an opportunity for an experienced Agent, Wellness Experiences to join our amazing Wellness team at Atlantis, The Royal! At Atlantis, The Royal, we strive to create a destination experience that’s not only unforgettable throughout each customer’s stay, but truly memorable for a lifetime.
Are you a lively and enthusiastic individual, passionate about the Wellness industry? Do you enjoy interacting and creating amazing experiences for our guests? Atlantis, The Royal is looking for an experienced candidate to join our team of dynamic wellness professionals. In this capacity you will have the opportunity to flaunt your spa product knowledge whilst enhancing your skill set in this highly anticipated spa and wellness facility.
As a Wellness Experience Agent, your main priority is to warmly welcome guests via all means of contact points and be knowledgeable on all products and services offered at the facility. As the face of the spa, you have first contact with guests, so need to have a naturally engaging, approachable and professional demeanor and act with emotional intelligence when consulting with guests about their personal information. You will display strong task management skills as you seamlessly coordinate and communicate guests requests and movement within the facility and deliver a 5 star guest experience. You will strive to create emotional connections with our guests that will draw them back again and again whilst simultaneously exercising strong interpersonal and sales techniques.
If you are looking for an opportunity to expand your experience in the role of an Agent, Wellness Experience while enhancing your acquired skills and knowledge within the Wellness, then you’ve come to the right place.


It is essential that you have previous experience in either a high-end day spa, resort or hotel spa, or alternatively, prior work history in the front office, guest relations, club lounge, hotel reservations, or similar environment. Impeccable personal presentation and grooming are essential in this role, as is the ability to read a social situation and deliver a first-class spa experience. Computer literacy is imperative, and fluency in English is a must.
Atlantis, Dubai, offers an unbeatable opportunity to grow and develop in your career right in the mix of a continuously developing city and a diverse range of cultures.


Job type
The Palm Jumeirah, Dubai, United Arab Emirates
Spa & Wellness
English, Arabic (optional), French (optional), Spanish (optional)
Starting in
November 2020
Latest start date
January 2021
Duration of the contract
Positions available
Pay range
Other benefits
Meals, Uniforms, Relocation, Medical Insurance, Transportation, and many others

Atlantis The Palm

Atlantis, The Palm is the first resort destination in the region and located at the centre of the crescent of The Palm in Dubai.

Opened in 2008, the unique ocean-themed resort features a variety of marine and entertainment attractions, as well as 17 hectares of waterscape amusement at Aquaventure Waterpark. It is home to one of the largest open-air marine habitats in the world, with over 65,000 marine animals in lagoons and displays including The Lost Chambers Aquarium. Dolphin Bay, the unparalleled dolphin conservation and education habitat, and Sea Lion Point were created to provide guests a once in a lifetime opportunity to learn more about one of nature’s most friendly mammals.

Atlantis, The Palm is also known as the culinary destination in the region with a collection of world-renowned restaurants including Bread Street Kitchen & Bar, Nobu and Ronda Locatelli. The resort boasts an impressive collection of luxury boutiques and shops as well as extensive meeting and convention facilities.

Guided by our Core Values, we create imaginative, innovative and fun experiences that connect with people on a very personal and emotional level. Join the Team and discover more opportunities with Atlantis, The Palm.

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