[{{ $ctrl._job.status.name | translate}}] IT Specialists
Atlantis The Palm


Job description

The IT Specialist is responsible in ensuring the smooth operation of all resort software systems including ensuring backups are properly carried out and periodically tested. Additional responsibilities include supervising all activities within the IT support team and maintaining and updating all required standard.


Understand IT process and administrative tasks, Experience in Hospitality related software, office automation software and General computer knowledge.

 Responsible for the Capacity planning of IT
 Ensure that hotel data is secured and in line with stated standards and best practices
 Ensure that all backups are taken on time and documented
 Ensure that all desktops/laptops are protected by latest corporate Antivirus
 Ensure all computers are deployed with up to date application and corporate Antivirus.
 Ensure Access Control is in line with stated standards and best practices
 Manage the local process for event management, enhancements and application fixes.
 Ensure regular self-evaluations of IT practices are completed and communicated.
 Source, evaluate and implement local solutions where appropriate
 Manage local implementation projects & testing of applications and hardware upgrades.
 Ensure the hotel adopts and maintains brand standards for guests and business services in relation to IT services and offerings.
 Consistently promote the brand in the local site and encourage the use of the brand by IT suppliers.
 Ensure up-to-date hard-copies of department SOPs are maintained at all times.
 Update SOPs as and when needed.
 Communicate new or amended procedures to relevant departments/ colleagues in a timely manner, ensuring they have been understood.
 Provide consultancy to better expedite access and the better use of information in the property Skills, Experience & Educational Requirements
 Reporting Skills, Administrative Writing Skills, Microsoft Office Skills, Managing Processes, Organization, Analyzing Information , Professionalism, Problem Solving, Scheduling staff, Inventory Control, Verbal Communication
Job type
The Palm Jumeirah, Dubai, United Arab Emirates
Starting in
As soon as possible
Latest start date
April 2019
Contract duration
More than 1 year
Provided - single room
Other benefits
Transport, Food, Medical, Relocation

Atlantis The Palm

Atlantis, The Palm is the first resort destination in the region and located at the centre of the crescent of The Palm in Dubai.

Opened in 2008, the unique ocean-themed resort features a variety of marine and entertainment attractions, as well as 17 hectares of waterscape amusement at Aquaventure Waterpark. It is home to one of the largest open-air marine habitats in the world, with over 65,000 marine animals in lagoons and displays including The Lost Chambers Aquarium. Dolphin Bay, the unparalleled dolphin conservation and education habitat, and Sea Lion Point were created to provide guests a once in a lifetime opportunity to learn more about one of nature’s most friendly mammals.

Atlantis, The Palm is also known as the culinary destination in the region with a collection of world-renowned restaurants including Bread Street Kitchen & Bar, Nobu and Ronda Locatelli. The resort boasts an impressive collection of luxury boutiques and shops as well as extensive meeting and convention facilities.

Guided by our Core Values, we create imaginative, innovative and fun experiences that connect with people on a very personal and emotional level. Join the Team and discover more opportunities with Atlantis, The Palm.

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