[{{ $ctrl._job.status.name | translate}}] Training & Quality Manager
Baglioni Resort Maldives


Job description

Be part of the Baglioni Family!

We are currently recruiting for a TRAINING & QUALITY MANAGER for our upcoming BAGLIONI RESORT MALDIVES

Join us to start a new career adventure at the Baglioni Resort Maldives; you will find a stimulating atmosphere, where Passion, Italian Style, Attention to details , Quality and Family sense combine together creating a great place to work for; a very diverse and multicultural team awaits you ; If yor are enthusiastic and passionate and you feel your profile meets the below requirements, please send us your application

Training & Quality Manager Mission:

Responsible for insuring quality intitiatives are in place and performed within the standards
Baglioni Hotels & Leading Hotels of the World, policy and procedure. Promote an environment
that encourage positive approach, innovation, encourages change, creativity, challenge,
continuous improvement and achievement.

Responsibilities and duties for this position shall include, but not limited to the following areas and
activities. At management discretion, direction may be given for tasks outside the scope of work.
• Responsible to update S.O.P Manual in accordance with Baglioni Standards considering
Maldives environment
• Responsible for planning, implementing, supporting, assessing and managing the quality
• Ensures all staff members are properly trained and have the tools and equipment needed to
effectively carry out their job functions.
• Continuously analyse processes of services and behaviour in order to achieve hotel goals&
objectives, while meeting and exceeding customer expectations.
• Benchamark with other companies and share results and findings
• Remains available to assist with other duties as assigned.
• Prepares and communicates the monthly reputation on line report with comments.
• Identify Quality training needs


• Previous Resort experience preferred
• Willing to move to a remote location
• University/College degree in a related discipline preferred
• Excellent interpersonal, communication and organizational skills together with problem solving attitute
• Highly responsible & reliable
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Computer literate in Microsoft Window applications required
Job type
Human Resources
Starting in
As soon as possible

Baglioni Resort Maldives

Paradise with Italian grace.
Lose yourself in the vastness of the Indian Ocean…and find yourself again, luxuriating blissfully under a palm tree. This is just one of the unique experiences that await you at Baglioni Resort Maldives.
Dreamily resplendent on the island of Maagau in Dhaalu atoll, a 40-minute hop by seaplane from the capital, Malé, this remarkable resort is awash with tropical natural beauty. Its comprehensive comforts offer an unforgettable stay with a blend of sport, relaxation and prestigious gourmet dining to suit its exclusive international clientele. It is a piece of paradise in true Baglioni Hotels style.

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