[{{ $ctrl._job.status.name | translate}}] Events Booking Center Internship
Brussels Marriott Hotel


Job description

Basic Function
The EBC Sales trainee handles all incoming groups and catering leads for the Marriott Brussels Cluster and distributes them amongst team members. The qualification, negotiation and booking skills are being taught. Handles customer groups and catering inquiries within predefined parameters and communicates booking information to hotel service departments.
Dealing with leisure queries for the multiple brands will be a priority in the day to day job. Qualifying the business, understanding the strategies and confirm leisure business in a strong market.
Report and critic on the market, understand competition strategies and events. Review of performances of hotels in terms of groups, numbers and revenues.

Skills and Knowledge:
 Possesses excellent telephone sales skills
 Take reservations of groups above 10 persons
 Handle customer requests
 Strong customer development and relationship management skills
 Knowledge of food trends, food and beverage composition and menu planning
 Knowledge of group business
 Understand the role of an EBC within a hotel
 Problem-solving skills
 Strong communication skills (verbal, listening, writing)
 Strong organization skills
 Ability to use standard software applications and hotel systems like Opera Sales & Catering


Qualification requirements:
Education: Hotel School or Accountant
Language: English & French (knowledge of Dutch is welcome)
Working hours: 38h/ week
Job type
Brussels, Belgium
Sales & Marketing
Starting in
June 2019
Latest start date
July 2019
Contract duration
6 months
Pay range
750 euros per month
Other benefits
meals / laundry

Brussels Marriott Hotel

With more than 300 managed properties worldwide (including conference centers) our flagship brand, Marriott Hotels & Resorts celebrates the drive, focus, and resilience of our guests while focusing on exceptional service and genuine comfort. As part of the Marriott Hotels & Resorts team, you'll work to make the most of the travel experience of each and every guests. Find Your World™ at Marriott Hotels & Resorts.

Our Brussels four-star hotel boasts a plush executive lounge, vibrant restaurant and comfortable guest rooms.
As the most convenient four-star hotel Brussels has to offer, we are located downtown and five minutes from the Grand Place.
Six on-site meeting rooms total 6,780 square feet of flexible meeting space with seating for up to 460 for dynamic events.

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