[{{ $ctrl._job.status.name | translate}}] Guest Relations Executive - (Hostess) F & B Service - Burj Al Arab
Burj Al Arab - Jumeirah Group


Job description

About Jumeirah and the Hotel:
At Jumeirah, we are committed to encouraging and developing our colleagues in world class environments. We value diversity and equal opportunity, employing over 14,000 colleagues from over 100 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, Africa and the Middle East.
Burj Al Arab is designed to resemble a billowing sail and stands at a height of 321 meters. It is one of the most Photographed structures in the world and has been consistently voted the world's most luxurious hotel, with features including in suite check-in and check-out reception desks on every floor, round-the-clock private butlers and use of the hotel's Rolls-Royce fleet. the hotel's 202 luxury suites range from 170 to 780 square meters with a rain shower and a Jacuzzi in each suite, as well as six restaurants and conference and banqueting Venues.
About the Job:
An opportunity has arisen in the Burj Al Arab for a highly motivated and hard working individual. The main purpose of this position is to be responsible for greeting & guiding all guests visiting the restaurant in the relevant outlet, ensure personalized welcoming for all diners. Coordinate table allocation and flow of bookings, actively promoting F&B offering, taking bookings, menu printing, buffet labels and other administrational tasks. Your main duties will include:
  • Meeting & greeting guest visiting the hotel and the restaurants or banquet functions
  • Actively promoting the F&B offering of the hotel and offering to handle reservations
  • Menu printing
  • Follow up on administrational tasks
  • Offering welcome arrival experience
  • Escorting to table while explaining buffet offering
  • Ascertain satisfaction of table
  • Ascertain additional requirements of pashmina, reading glasses, bag hanger etc.
  • Ensuring full registration addressing the guest by name
  • Follow up on payment of group bookings
  • Extending farewell whilst inviting guests back to return
  • Cashiering
  • Table allocation 
  • Assisting other F&B outlets when ever needed
  • Ensure that s/he adheres to all hotel and company standards, Business conduct and ethics, policies and procedures including Health, Hygiene & Safety, HACCP

About you:
The ideal candidate for this position will have the following experience and qualifications:
  • College graduate 
  • Minimum of 1 year experience in 5 star hotel or similar environment
  • Previous receptionist or hostess experience in hospitality industry 
  • High level of verbal and written English is essential 
  • Proficient in MS Word, Excel and PowerPoint
  • Knowledge in Micros, Opera and additional languages are desirable
About the Benefits:
This position offers a highly competitive salary and package which includes: fully furnished shared accommodation, free transport to and from your place of work, uniform, laundry services, meals during working hours, You will be entitled to one return ticket to your home destination, which will be paid in two installments, one per anniversary year, medical coverage as well as accident insurance, retail and leisure discounts, 50% discount off Jumeirah F&B Outlets and reduced hotel rates.


See description

Job type
Dubai, United Arab Emirates
Starting in
As soon as possible
Duration of the contract

Burj Al Arab - Jumeirah Group

The distinctive sail-shaped silhouette of Burj Al Arab Jumeirah is more than just a stunning hotel, it is a symbol of modern Dubai.

Yet for all the wonder this stunning structure provides when you finally see it in person, it is the service within that really makes the Burj Al Arab Jumeirah so extraordinary.

Repeatedly voted the world's most luxurious hotel, this magnificent destination offers you the finest service and experiences throughout - right down to an optional chauffeur-driven Rolls-Royce, helicopter trips from an iconic helipad, private beach access, luxury leisure on a breathtaking terrace with pools and cabanas as well as some of the world’s best dining venues, including the highly acclaimed Nathan Outlaw at Al Mahara.

Burj Al Arab Jumeirah suite-only accommodation offers discreet check-in within your suite, a private reception on every floor and a host of personal butlers, each a warm messenger of our unparalleled hospitality.

Come and experience it for yourself.

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