About Jumeirah and the Hotel:
At Jumeirah, we are committed to encouraging and developing our colleagues in world class environments. We value diversity and equal opportunity, employing over 14,000 colleagues from over 100 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, Africa and the Middle East.
Burj Al Arab is managed by Jumeirah Group, the global luxury hospitality company and a member of Dubai Holding.
Burj Al Arab is designed to resemble a billowing sail and stands at a height of 321 meters. It is one of the most Photographed structures in the world and has been consistently voted the world's most luxurious hotel, with features including in suite check-in and check-out reception desks on every floor, round-the-clock private butlers and use of the hotel's Rolls-Royce fleet. the hotel's 202 luxury suites range from 170 to 780 square meters with a rain shower and a Jacuzzi in each suite, as well as six restaurants and conference and banqueting Venues.
About the Role:
An opportunity has arisen for a Guest Services Executive to join Guest Services department in Burj Al Arab. The main duties and responsibilities of this role:
- Meeting & greeting guest coming to restaurants & banquet functions
- Offering & dates & rose water to guests
- Offering full RAP (Towels/dates/rosewater) to all guests checking in
- Escorting to suites while explaining all hotel facilities
- Doing check-in procedures ensuring full registration & full payment
- Doing desk in-in charge – cashiering & suite allocation
- Assisting other rooms division departments whenever needed
The ideal candidate for this position will have the following experience and qualifications:
A minimum of One year guest service experience in a similar role in a luxury five star hotel environment.
Knowledge of basic Microsoft Office Applications as well as Front Office Applications (Opera)
Fluent in written and spoken English
Additional language is an added value
About the Benefits:
This position offers a highly competitive salary and package which includes: shared accommodation, free transport to and from your place of work, uniform, laundry services, meals during working hours, flight allowance every 2 years, medical coverage, life and accident insurance, retail and leisure discounts, 50% discount off Jumeirah F&B Outlets and reduced hotel rates.
- Job type
- Dubai, United Arab Emirates
- Front Office reception
- Starting in
- As soon as possible
Burj Al Arab - Jumeirah
Yet for all the wonder this stunning structure provides when you finally see it in person, it is the service within that really makes the Burj Al Arab Jumeirah so extraordinary.
Repeatedly voted the world's most luxurious hotel, this magnificent destination offers you the finest service and experiences throughout - right down to an optional chauffeur-driven Rolls-Royce, helicopter trips from an iconic helipad, private beach access, luxury leisure on a breathtaking terrace with pools and cabanas as well as some of the world’s best dining venues, including the highly acclaimed Nathan Outlaw at Al Mahara.
Burj Al Arab Jumeirah suite-only accommodation offers discreet check-in within your suite, a private reception on every floor and a host of personal butlers, each a warm messenger of our unparalleled hospitality.
Come and experience it for yourself.