Reservations Agent
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Reservations Agent

Canopy London City

Posted

Expired

Reservations Agent

About the job

Reservations Agent

We have an exciting opportunity for an enthusiastic Reservations Agent to come and join the Canopy Collaborative, we call it collaborative because we work together!

Canopy’s London City’s approach to hospitality centres on the small gestures, surprising extras, and uncomplicated comforts that contribute to a Positive Stay. We are looking for passionate individuals with an outgoing personality who thrive in creating positive memories for our guests.

About you

You are passionate about creating EPIC guests experiences, in particular:

As a Reservations Agent you will be responsible for actively converting bedroom, group and food & beverage enquiries into confirmed business
Ensure that reservations requests are dealt with effectively and in a warm & professional manner
Check all correspondence in connection with reservations and deal with it accordingly
Book room reservation requests, enter rooming lists, and update accurate information in the system
Always look at ways to serve and surprise each guests
You are flexible, approachable, and sociable in nature.
Ideally you will have experience in a reservations role , preferably in an upscale or lifestyle brand hotel
OnQ R&I, OnQ PMS and previous Hilton experience is a plus
You must have the right to work in the UK to be eligible for this role, documented evidence of eligibility will be required from candidates
About the hotel

Canopy is an upscale lifestyle brand of Hilton and is the energizing, hotel in the neighbourhood offering simple, guest directed service, thoughtful local choices, and surprisingly comfortable spaces so guests simply feel better going forward.

We are the first Canopy by Hilton in the UK and with 340 bedrooms the largest of the brand, with a destination restaurant, a café bar on the ground floor and a rooftop bar with views of the city.

Canopy by Hilton London City is part of 4C Hotel group. 4C Hotel group is an international hotel operator and developer. Our core values are, care, constant innovation, communicate and conscience. At 4C Hotels, we believe in nurturing opportunities for people to grow and developing order to reach their true potential, both in our industry and within the broader community.

About the benefits

Competitive salary
Free meals on duty
Company holiday allowance which will increase with length of service
Healthcare cashback plan (HSF) inc: Perkbox and Employee Assist Helpline
Hilton worldwide discounted employee/friends and family room rate
Social events throughout the year
Opportunities to be involved in charity and community events
Learning & Development opportunities
If you feel you have all the skills and experience mentioned above, then please apply to join the Canopy Collaborative!

4C hotel group is an equal opportunities employer, committed to hiring a diverse workforce and sustain an inclusive culture.
  • £24000
  • About the benefits Competitive salary Free meals on duty Company holiday allowance which will increase with length of service Healthcare cashback plan (HSF) inc: Perkbox and Employee Assist Helpline Hilton worldwide discounted employee/friends and family room rate Social events throughout the year Opportunities to be involved in charity and community events Learning & Development opportunities
  • Department: Reservations Sales Event

About you

About you

You are passionate about creating EPIC guests experiences, in particular:

As a Reservations Agent you will be responsible for actively converting bedroom, group and food & beverage enquiries into confirmed business
Ensure that reservations requests are dealt with effectively and in a warm & professional manner
Check all correspondence in connection with reservations and deal with it accordingly
Book room reservation requests, enter rooming lists, and update accurate information in the system
Always look at ways to serve and surprise each guests
You are flexible, approachable, and sociable in nature.
Ideally you will have experience in a reservations role , preferably in an upscale or lifestyle brand hotel
OnQ R&I, OnQ PMS and previous Hilton experience is a plus
You must have the right to work in the UK to be eligible for this role, documented evidence of eligibility will be required from candidates
  • Language required: English.

The company

Canopy’s London City’s approach to hospitality centres on the small gestures, surprising extras, and uncomplicated comforts that contribute to a Positive Stay. We are looking for passionate individuals with an outgoing personality who thrive in creating positive memories for our guests.

Canopy is an upscale lifestyle brand of Hilton and is the energizing, hotel in the neighbourhood offering simple, guest directed service, thoughtful local choices, and surprisingly comfortable spaces so guests simply feel better going forward. The hotel has 340 bedrooms and is the first under Hilton’s Canopy Brand in the UK.

Canopy by Hilton London City is part of 4C Hotel group. 4C Hotel group is an international hotel operator and developer. Our core values are, care, constant innovation, communicate and conscience. At 4C Hotels, we believe in nurturing opportunities for people to grow and developing order to reach their true potential, both in our industry and within the broader community.

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Expired

Reservations Agent

London, United Kingdom

Full-time, More than 1 year

Start Date:As soon as possible

Latest start date: