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Job type
Fulltime job, Part-time job
Location
Frankfurt, Germany
Department
Front Office reception
Languages
German, English
Starting in
As soon as possible
Duration
More than 1 year
Positions available
3
Pay range
competetive package
Accommodation
no
Other benefits
Holiday payment, Christmas payment, internal trainings, international career options

Resume

Beschreibung:

- Check-in & check-out der Hotelgäste
- Gästebetreuung und Korrespondenz
- Einhaltung der relevanten Richtlinen und Verfahren des Hotels
- Annahme von Reservierungen, Gästekorresponden
- Überprüfung der Reservierungen vor der Anreise des Gastes
- Verwaltung der Gäste Stammdaten
- Unterstützung bei der Hotelkassenführung
- Freundliche und kompetente Gästekorrespondenz

Requirements

- Abgeschlossene Hotelfachausbildung oder eine vergleichbare Ausbildung
sowie erste Erfahrungen an der Rezeption
- Gute Englisch und Deutsch Kenntnisse in Wort und Schrift, weitere
Fremdsprachen sind von Vorteil
- Ein gepflegtes Erscheinungsbild sowie ein zuvorkommendes und sicheres
Auftreten
- Die Wünsche unserer Gäste stehen für Sie an erster Stelle. Sie sind
Gastgeber aus Leidenschaft und haben Freude am Umgang mit Menschen
aus den unterschiedlichen Kulturen
- Sie sind ein Teamplayer und in der Lage eigenverantwortlich zu arbeiten
- Stressige Situationen sind für Sie kein Problem, denn diese meistern Sie mit
einem lächeln auf den Lippen

Capri by Fraser Frankfurt

Part of Frasers Hospitality - The Worlds Leading Serviced Apartments and Hotel Residences

Conceived with the lifestyle preferences of today’s discerning travellers in mind, Frasers Hospitality has three award-winning branded serviced residences offerings – the Gold-Standard Fraser Suites, Fraser Place and Fraser Residence, as well as Modena by Fraser, a second-tier brand targeted at the road warrior and Capri by Fraser, a design-led hotel residence aimed at the Millennial business traveller. In addition, the group operates two brands of upscale boutique lifestyle hotels, Malmaison and Hotel du Vin.

With 80% of our residents from Fortune 500 and Forbes-listed companies, Frasers’ intrinsic understanding of the importance of excellence in service and innovation in meeting the evolving needs of corporate travellers is reflective in the number of prestigious accolades garnered over the years.

Urban-inspired design. Bold colour accents. Intuitive technology. Welcome to a new hotel residence concept, designed around today’s on-the-go lifestyle. Capri by Fraser Frankfurt is all about social interaction – for business and leisure travellers. Comparable to the standards of luxury 4-star superior hotels, it features smart facilities and services. Guests can workout at the 24/7 gym. Enjoy a casual meal at Caprilicious. Or host a Pow-Wow presentation. Frankfurt’s central business district and exhibition centre are only moments away, along with a huge range of leisure, dining and entertainment options.
Interested in this opportunity ?

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