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Night Porter
About the job
- Provide the pivotal first impression, setting the tone for the guest experience.
- Extend a genuinely friendly welcome to arriving guests. Help with doors and luggage, guiding guests to the front desk, assisting guests to their rooms, and offering tips about the property and room amenities.
- Respond helpfully to guest questions about the property, getting around and nearby happenings.
- Pitch in. Help guests with special requests, room deliveries, and transportation arrangements when the need arises. Tidy the lobby and public areas when you see something out of place, reporting any repair or maintenance needs.
- Extend a genuinely friendly welcome to arriving guests. Help with doors and luggage, guiding guests to the front desk, assisting guests to their rooms, and offering tips about the property and room amenities.
- Respond helpfully to guest questions about the property, getting around and nearby happenings.
- Pitch in. Help guests with special requests, room deliveries, and transportation arrangements when the need arises. Tidy the lobby and public areas when you see something out of place, reporting any repair or maintenance needs.
- Work within the international chain with the possibility of professional growth. Company benefits.: * Multisportcard * meal per shift * discounts on accomodation
- Department: Front Office porter Porter / Driver
About you
- Previous hospitality experience welcomed
- Basic communication skills in English
- Ability to work in a multi-tasking, fast paced environment
- Demonstrated strong customer service skills
- Basic communication skills in English
- Ability to work in a multi-tasking, fast paced environment
- Demonstrated strong customer service skills
- Language required: English.
The company
From your elegant quarters in a neo-renaissance former bank, discover Prague's spires, secrets and stories. A city where ancient coffee houses meet arty hangouts, this is a place of hidden highlights, a rich source of satisfaction for the inquisitive traveller.