[{{ $ctrl._job.status.name | translate}}] J-1 F&B, Rooms Division and Culinary Arts Internship
Casa Marina Resort

Posted

Job description

Description of the Property:
Since welcoming its first guests on New Year’s Eve in 1920, Casa Marina Key West, A Waldorf Astoria Resort, has remained a landmark of the grace, charm and tranquility of Old Key West. This upscale resort, situated on 1,100 feet of private beach, is 0.6 miles from Duval Street nightlife and 1.1 miles from the Ernest Hemingway Home & Museum. The Mediterranean-styled rooms offer city views (some with balconies) or ocean views with either a balcony or lanai.

Description of the Location:
Key West, a U.S. island city, is part of the Florida Keys archipelago. It's also Florida's southernmost point, lying roughly 90 miles north of Cuba. Famed for its pastel-hued, conch-style houses, it’s a cruise-ship stop also accessible from the mainland via the Overseas Highway. It’s known more for its coral reefs – destinations for diving and snorkeling – than for its beaches.

Description of the Training:
Create unforgettable guest experiences in the Rooms Divisions department at a world-leading luxury hotel/resort through a J-1 program at the Casa Marina Resort. Train in a diverse and multicultural environment, under the guidance and leadership of industry leaders in the guest services field as you rotate in different roles in the department.
This rotational program is designed to give you exposure to the international hospitality industry and give you the experience needed to excel in your career when you return to your home country.

Description of the Position:
Train in all areas of Front Office, including, but not limited to, Front of House Operations, Front Desk Reception, Butler Service:
• Learn to ensure high quality and consistency of service as per Hotel’s standards;
• Welcome guests and colleagues in a polite and friendly manner;
• Train with professionals across multiple outlets to perform tasks as needed;
• Ensure compliance of all Hotel's standards;
• Learn to strive to achieve departmental targets;
• Ensure cleanliness of work areas;
• During training, ensure to be in compliance with all Hotel's health and safety policies;
• Perform all other reasonable duties as needed.

Requirements

• Advanced English required;
• Must be a current student of a Hospitality or Tourism post-secondary academic institution;
• Or recent graduate (less than 12 months ago) of a Hospitality or Tourism post-secondary academic institution;
• Or a graduate of a Hospitality or Tourism post-secondary academic institution (more than 12 months ago,) with 12 months of verifiable related work experience;
• Or must have 5 years of verifiable related work experience.

• Willingness to learn and follow instructions;
• Positive attitude;
• Good communication skills;
• Commitment to delivering high levels of customer service;
• A polished and professional appearance and compliance with Hotel grooming standards;
• Flexibility to respond to a range of different work situations;
• Ability to work calmly while meeting deadlines.
Job type
Internship
Location
Key West, FL, United States
Department
Front Office reception, Guest Relations
Languages
English
Starting in
As soon as possible
Duration of the contract
12 months
Positions available
3
Pay range
TBD

Aspen Experience USA

Our vision:
Becoming an international Work and Travel company that places students from all over the world in the working and living environments that will enable them to develop the dream career.

Our mission:
Raising the quality of services provided by the young generation of professionals by creating a more competitive market place.

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