Housekeeping Manager Assistant
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Expired

Housekeeping Manager Assistant

About the job

Job description

Castello di Vicarello – seeking an enthusiastic and responsible Housekeeping Assistant Manager with a passion for customer service.

Castello di Vicarello is an exclusive, family-owned country estate built in the 12th century and lies in the heart of the Maremma region of Tuscany.

The Castle has seven luxurious suites which can comfortably accommodate up to 22 guests.
Our guests experience the true Tuscan life, whilst tasting the luxury of organic and homemade dishes accompanied with award-winning wines.
This is provided by passionate and enthusiastic team members who know the highest standards of customer service.

Seize the opportunity to be part of a highly competitive team, where each member has a high level of responsibility, whilst being part of a fast-growing company.
Castello di Vicarello has received several high-profile awards and prestigious accolades over the years including the Mr. & Mrs. Smith Hotel Awards 2016 as the Best Gourmet Getaway, Boutique Hotel Award 2017, The Gold Medal of the Concours Mondial de Bruxelles in 2017 and the 5 Grappoli by Bibenda.
To continuously exceed our client’s expectations and to reach our highest potential, we are looking for a passionate and enthusiastic member to join the team.

Role

The role of our Housekeeping Assistant Manager involves:
Working in an exclusive boutique hotel allows you to have a multifaceted work experience, where the team works closely together whilst maintaining his/her own responsibilities.
Our Housekeeping team is a central part of the day-to-day running of the business, whose main objective is to fulfill our guests’ wishes and exceed their expectations.
You will be expected to ensure that our guests feel welcome by conveying the home-away-from-home atmosphere.
The role of the Housekeeping Attendant also involves preparing the rooms, cleaning the common areas and maintaining the laundery in an optimal condition with the highest standard of customer service.
The Assistant Housekeeping Manager shoudl be able to take charge and repsonsibility when the Housekeeping manager is off.

About you

Requirements

We are looking for an experienced Housekeeping Assistant Manager
or an ambitious chambermaid or valet to join our friendly team at Castello di Vicarello.
8 hours flexible working shift. 6 days working week with rotating days off.
We are looking for full time staff.

General housekeeping tasks:
• clean corridors, lobbies, stairways, common areas and swimming pools as well as guest rooms
• organize work schedule from the room status list, arrivals and departures
• distribute linen, towels and room supplies by hand
• restock room supplies such as drinking glasses, soaps, shampoos
• replace dirty linens with clean items
• store all dirty laundry in line with company policy
• check all appliances in rooms are in working order
• realign furniture and amenities according to the prescribed layout
• deliver any requested housekeeping items to guest rooms
• ensure confidentiality and security of guest rooms
• follow all company safety and security procedures
• report any maintenance issues or safety hazards
• observe and report damage of hotel property
• report and secure left or lost property of the guests
Requirements:
• knowledge of cleaning and sanitation products, techniques and methods
• knowledge of cleaning sensitive materials
• working knowledge of operating cleaning equipment
• physical stamina and mobility including the ability to reach, kneel and bend
• ability to lift, push and pull a required load
• Ability to work with little supervision and maintain a high level of performance
• Customer-oriented and friendly
• Prioritization and time management skills
• Working quickly without compromising quality
• Knowledge of Italian language, English a plus

Key Competencies:
• attention to detail
• customer focus
• reliability
• adaptability
• planning and organizing
• teamwork
• integrity
• honesty
• high energy levels
• flexibility as touristic high season can be demanding


Just some of the Benefits Castello di Vicarello can offer you:
- Diversified job, with no daily routine
- Excellent position for a customer focused individual wishing to build a career in an exclusive, luxury boutique hotel
- Free Accommodation (10 min. drive away)
  • Language required: English. Italian is a plus
Expired

Housekeeping Manager Assistant

Tuscany, Italy

Seasonal, 9 months

Start Date:

Latest start date:

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