[{{ $ctrl._job.status.name | translate}}] Prácticas departamento Front Office
Catalonia Hotels & Resorts

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Job description

Seleccionamos estudiantes para hacer prácticas en la recepción de nuestros hoteles de Barcelona.
Las tareas principales serán las siguientes:
Dar soporte a toda el área de Recepción para realizar de manera cualificada, con iniciativa y responsabilidad, la recepción de los clientes y todas las tareas relacionadas con ello.

• Check-in
• Check-out
• Control y lectura de las llaves de las habitaciones.
• Alquiler de cajas de seguridad
• Gestión de incidencias, pero no resolución
• Gestión de equipajes
• Cambios de habitaciones
• Gestión de llamadas a centralita

Requirements

• Estudios en turismo
• Inglés alto + Otros idiomas valorables
• Orientación al cliente
• Compromiso, Amabilidad, Dinamismo, Simpatía, Auto desarrollo, Actitud de servicio, Autonomía, Comunicación efectiva. Capacidad para aprender,
• Se valorará muy positivamente aportar conocimientos SAP
Job type
Internship
Location
Barcelona, Spain
Department
Front Office reception
Languages
English, Spanish, French (optional)
Starting in
As soon as possible
Latest start date
December 2019
Contract duration
3 months
Positions available
4
Pay range
Negociable
Accommodation
No incluido
Other benefits
Comida y uniforme a cargo de la empresa

Catalonia Hotels & Resorts

Hoteles Catalonia is a family chain of hotels that has not stopped growing since it began. The company made the move from the real estate sector to the hotel industry in the 1980s, and is now one of the leading chains in the urban segment in our country (leader in Barcelona). The chain currently has 51 establishments. 43 in Spain, 1 in Brussels and 7 resorts in the Caribbean (3 in the Dominican Republic and 4 in Mexico). There are also 8 new projects for the coming years. 4 in Barcelona, 2 in Madrid and 1 hotel in Budapest.

With more than 8,000 rooms, Hoteles Catalonia has always implemented a policy for growth based on discretion and caution and the company has developed gradually and positively. Here, special mention must be made of the fact that the establishments are owned by the chain, with only 3 hotels under long-term lease. The chain opens hotels where it discovers a need that has not been met and where it can find the appropriate space and building for installing the hotel in compliance with its quality assurance standards.

The corporate structure of the hotel chain is based on the principle of quality in service management, with its own, distinguished style. The company's philosophy is based on offering an excellent price-quality ratio in services, in accordance with strict criteria of professionalism. Service quality and comfort are guaranteed at every hotel.

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