[{{ $ctrl._job.status.name | translate}}] Recepcionista
Catalonia Hotels & Resorts

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Job description

CATALONIA HOTELS & RESORTS precisa incorporar un/a RECEPCIONISTAS para trabajar en nuestros hoteles de Barcelona

Las principales tareas a desarrollar son las siguientes:
• Check-in
• Check-out
• Control y lectura de las llaves de las habitaciones.
• Alquiler de cajas de seguridad
• Cuadre de caja y traspaso al compañero del siguiente turno
• Responsable de todo lo generado en su horario de trabajo
• Gestión de incidencias, pero no resolución
• Gestión de equipajes
• Gestión del Parking
• Cambios de habitaciones
• Gestión del correo
• Ventas de habitaciones
• Gestión de llamadas a centralita
• Gestión del personal de botones a su cargo

Requirements

• Experiencia en posición similar
• Estudios en turismo
• Inglés alto
• Orientación al cliente
• Compromiso, Amabilidad, Dinamismo, Simpatía, Auto desarrollo, Actitud de servicio, Autonomía, Comunicación efectiva, Gestión de conflictos, Tolerancia al estrés, Aptitud Verbal, Capacidad para aprender, Orientación al cliente
Job type
Full-time
Location
Barcelona, Spain
Department
Front Office reception
Languages
English, Spanish
Starting in
As soon as possible
Duration of the contract
4 months
Positions available
3
Pay range
22-24.000€ anuales

Catalonia Hotels & Resorts

Hoteles Catalonia is a family chain of hotels that has not stopped growing since it began. The company made the move from the real estate sector to the hotel industry in the 1980s, and is now one of the leading chains in the urban segment in our country (leader in Barcelona). The chain currently has 51 establishments. 43 in Spain, 1 in Brussels and 7 resorts in the Caribbean (3 in the Dominican Republic and 4 in Mexico). There are also 8 new projects for the coming years. 4 in Barcelona, 2 in Madrid and 1 hotel in Budapest.

With more than 8,000 rooms, Hoteles Catalonia has always implemented a policy for growth based on discretion and caution and the company has developed gradually and positively. Here, special mention must be made of the fact that the establishments are owned by the chain, with only 3 hotels under long-term lease. The chain opens hotels where it discovers a need that has not been met and where it can find the appropriate space and building for installing the hotel in compliance with its quality assurance standards.

The corporate structure of the hotel chain is based on the principle of quality in service management, with its own, distinguished style. The company's philosophy is based on offering an excellent price-quality ratio in services, in accordance with strict criteria of professionalism. Service quality and comfort are guaranteed at every hotel.

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