Senior Manager - Operational Excellence

[{{ $ctrl._job.status.name | translate}}] Senior Manager - Operational Excellence
China Financial Shared Service Centre

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Job description

中国区财务共享服务中心

China Finance Shared Services Center

 

DUTIES

 

  • Lead a team of 2-3 senior analysts to drive continuous improvements for finance processes, by leading and coaching different types of Six Sigma projects, lean, or kaizen quick-win initiatives
  • Identify root causes and solutions to improve below target performance
  • Initiate the “from good to excellence” concept, explore ways for continuous improvements in terms of cost, quality and speed
  • Build up center wide quality management culture, by organizing different levels of training and activities to enhance process improvements awareness
  • Keep abreast of latest technology and introduce tools to enable process improvement
  • Explore best practices outside of China for translation
  • Lead center wide automation or digital projects, to further enhance operational excellence
  • Coach & train operation team members to explore opportunities for more automated and simplified workflow
  • Liaise with hotel focal points for end-to-end process simplification

 

REQUIREMENT

 

  • Bachelor’s degree from an accredited university
  • 8 years of progressive experience in BPO/shared services operational or functional roles with 2 years of Six Sigma projects leading & coaching experience
  • Extensive experience in Six Sigma related tools and methodologies, Six Sigma Black Belt certified
  • Excellent verbal and written communication skills with fluency in English and Chinese, strong presentation and coaching skills
  • Able to communicate with different stakeholders in a matrixed organization
  • Adaptability to changing and fast growing environment

 

我们将是你最好的选择

The best choice you will ever make!

Requirements

See description

Job type
Fulltime job
Location
Lake Hills, Bellevue, WA, United States
Department
Finance/Accounting
Starting in
As soon as possible

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