Assistant Residence Manager (F/M)
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Assistant Residence Manager (F/M)

Citadines Ramblas Barcelona



Assistant Residence Manager (F/M)

About the job

Your next challenge...

Our Spanish property, Citadines Ramblas Barcelona, centrally located, is seeking an experienced, passionate and motivated individual to manage the day to day operations, supporting the Residence Manager.

On any given day, you will be expected to:
- Manages the Revenue Management and is proactive in optimising it
- Jointly builds and implements the sales policy Contributes to the local deployment of the chain’s sales and marketing plans in accordance with the Sales Department directives
- Works shifts at the Front Office desk to deal with complex requests and complaints
- Steers and manages the work of the Front Office desk teams and, depending on the organisation of the residence, other residence departments
- Ensures the good dissemination of information within the residence and arbitrates in disputes if they occur,
- Replaces the line manager when absent
- Ensures compliance with housekeeping, maintenance and safety procedures

About you

To be our perfect match...

To be successful in this exciting role, you must have:
- You speak english fluently and hablas español con fluidez (tu feras la diff' si tu parles français !)
- You have a minimum experience in a similar role of 2 years in a property or a traditional hotel
- You have a strong ability to manage and lead a team #followtheleader
- You have a strong business sense and a good understanding of revenue generating operations
- You are known for your enthusiasm as well as your organizational skills and thoroughness
- You are autonomous, reactive and have a strong sense of initiative
- You are a team player and have an excellent sense of service
- Like a Jedi master, you master the full power of the Office package

Because you may not know us yet...

In a few words, The Ascott Limited is :
- A Singaporean group that is an international leader in the accommodation sector
- The hotel sector but with a different concept (Apart'Hotel)
- Tailor-made support, professional development and geographical mobility
- A friendly and supportive work environmentEvents and a dynamic corporate social network
- Employees of all ages and backgrounds

As benefits you will find :
- A complete integration programme, as well as training adapted to your needs
- Exchange programmes, geographical mobility and internal recognition
- Professional development (we want to give everyone the opportunity to develop internally. For example, more than two thirds of our Assistants and Directors of Residence are promoted from within).
- Very attractive preferential rates for stays in the group's European properties
- Regular events and lunchtime participation
- etc.

So see you soon!
  • Language required: English and Spanish. French is a plus

The company

The Ascott Limited is one of the world’s leading international serviced residence owner and operator, headquartered in Singapore. We manage Ascott The Residence, The Crest Collection, Somerset, Quest, Citadines Apart'hôtel, lyf, Préférence, Vertu, Harris, Citadines Connect, Fox, Yello, Fox Lite and POP!, with each brand catering to the distinct needs of our residents.

Our portfolio of more than 70,000 serviced residence units in key cities of the Americas, Asia Pacific, Europe and the Gulf region. We offer fully furnished residences which provide the perfect blend of the quality services and conveniences of a hotel with the comforts of apartment-living. As the favoured choice for guests staying for longer periods, be it business or leisure, our residences embody the true essence of a home away from home.

We are internationally recognized for our brands. Recent accolades include the prestigious World Travel Awards for the category of ‘World’s Leading Serviced Apartment Brand’.

As an employer, The Ascott Limited is proud to be recognised by Tripartite Alliance for Fair & Progressive Employment Practices (TAFEP) as a Human Capital Partner (HCPartner), and commended for our efforts in investing in human capital development and adopting fair and progressive workplace practices.

We are a wholly-owned subsidiary of CapitaLand Limited.

We welcome individuals from diverse backgrounds to join our global offices, be it as experienced professionals, recent graduates or interns.

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Assistant Residence Manager (F/M)

Barcelona, Spain

Full-time, Indefinite

Start Date:As soon as possible

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