[{{ $ctrl._job.status.name | translate}}] Business Development Executive
City Relay

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Job description

City Relay is a rapidly growing vacation rental company providing short-let property management services based in London venturing also in property acquisition, development and management. We have grown massively over the last years and looking forward we are aiming to be industry leaders soon. With our main office in the heart of the vibrant Portobello market and a 24/7 Reception Space for all our guest in Earls Court, you will be working in a fast-paced and vibrant role!

We are looking for a Business Development Executive to lead City Relay’s plans for business growth and expansion through building a genuine pipeline of prospective clients, working in accordance with our company procedures, talking to prospects and managing our CRM data.

Your main functions will be to develop City Relay property portfolio and lead the Business Development department. The below examples constitute a selection of such activities, however, it is not exhaustive:

Ensure the growth and success of a varied portfolio of City Relay properties by building awareness of City Relay in the industry by contacting existing and new clients
Present our offers to potential clients by giving them all relevant information, promoting our competitive advantage and be ready to respond to any questions
Manage the conversion of our inbound leads, understanding the ins and outs of our service, keeping the responsiveness at impressively high levels
Review existing automated email templates and create new ones when needed
Schedule and present in client acquisition meetings and delegate to the Business Development Executive follow up post-meeting
Managing the logistics of contracts with new clients
Partner with City Relay marketing and yield management team to align on client needs, use cases and success stories while overseeing the on-boarding of the new clients
Drive outstanding rates of renewal, expansion and advocacy in City Raley's corporate client base
Lead the new B2B sales approach by building relations with potential companies and third parties


2+ years of work experience in Sales and Business Development
Graduated with a BSc or MSc degree or equivalent
Confident, with excellent communication skills (both verbal and written)
Professional and able to build relations
Strong negotiating skills; ability to influence and persuade others
Organised, able to plan and be methodical - proactive when necessary
Resilient and calm under pressure
Attention to detail
Job type
London, United Kingdom
Sales & Marketing
Starting in
As soon as possible
Latest start date
June 2019
Duration of the contract
Pay range
Base Salary Negotiable + sales commission
Other benefits
Exciting work in a unique industry International working environment Convenient and modern office location in Portobello R(TFL Zone 2) Opportunities of self-development, learning as much for the industry A fun, relaxed and enjoying work environment in Central London Supportive, friendly, multinational passionate young team Social nights for team building

City Relay

We are City Relay. A fast-growing, industry leading short-let property management company based in the heart of London.

Our aim? To remove the hassle for homeowners whilst short letting their properties.

How do we do this? We are at the crux of a young, expanding market. We are pioneers with industry-leading knowledge of the London marketplace - matching homeowners and their properties with suitable guests, and providing them with support services such as housekeeping, maintenance and 24/7 guest support almost akin to hotel concierge services.

We pride ourselves on having in-depth local knowledge of the areas within which we operate, this is evidenced by our unique Reception Spaces which provide face-to-face support for guests.

We have grown the business 100% over the last year however we don’t plan on stopping there! We aim to increase our presence across London with the opening of new Reception Spaces - a totally unique concept in the short-term letting industry. Our new Shepherd’s Bush Reception Space will open its doors in May followed by a third Reception Space opening in the heart of Victoria within the next quarter. These unique spaces enhance our ability to provide London’s homeowners with a local, personal and fully-managed service when short-letting their property – designed to give more people the confidence to short-let their home.

We’re no one trick pony however! As a market leader in operational efficiency, we offer a number of other hospitality clients and short-term rental companies a tailored B2B service that includes housekeeping, freshly pressed linen, the provision of luxury amenities, property maintenance and check-ins - a reliable and convenient way to ensure every guest has a hotel-like experience.

Short-term rental companies across London no longer have to rely on different contractors to deliver operational support, we provide a one-stop shop that fully integrates with our clients’ brands and business objectives.

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