[{{ $ctrl._job.status.name | translate}}] Facilities and Operations intern
City Relay


Job description

Who are we?👨‍👩‍👧‍👦
We are a rapidly growing vacation rental company based in London venturing into property acquisition, development and management. We are currently looking for a skilled and dynamic Operations intern to join our team of eager beavers. You will assist the Operation department by ensuring the high standard and improvements of our properties. Specifically, you will look after our portfolio of accommodations, ensuring that the properties that we add to our portfolio are up to our standards, improving our current portfolio.

What will you do? ✍
Assist the Operations Management team running all aspects of the day to day operations.
Coordinate and manage maintenance and operations staff all over London
Assist in recruiting, training and performance management of our maintenance and operations team working hard to keep them motivated and engaged
Give your input on our operational procedures and finding the best and most cost-effective solutions to complex problems
Do everything else necessary to ensure things run smoothly and not being afraid to step in and take the initiative to resolve any issues, as they occur
Support and dispatch maintenance work across the flats and apartments when is required
Effectively communicate with all maintenance staff such as Handyman and drivers on their daily schedules
Liaise with Front office team to ensure the best services provided to our Guests
Liaise with the Host and Accounts team to ensure the best service provided to our hosts/clients
Keep departmental financial up to date


What are we looking for?👉
You’ll be an enthusiastic, proactive and deadline-driven person with strong organisational and communication skills and the ability to work well as a team in order to get the job done. With a passion for design and high-quality finishing, you’ll be able to communicate facts, ideas and details well to all parties involved in the project and on-site. You’ll have an architectural eye, a special appreciation and be able to make decisions while under pressure.

Studying towards a hospitality/tourism or business degree
This role will require you to put yourself under pressure in a growing business.
Native/ Fluent English
Excellent communication skills
Excellent organisation and time management skills.
Be passionate about hospitality and the industry in general.
You’ll work with teams from across the business to find solutions when things go wrong.
Use own initiative to improve revenue for our business.
Job type
London, United Kingdom
Engineering & Maintenance, Management Trainee
Starting in
As soon as possible
Latest start date
August 2018
6 months
Pay range
£500 per month + £200 monthly discretionary bonus💸
Other benefits
Joining our growing team and career opportunities✈️ Exciting work experience in a fast-paced environment Opportunities for self-development, learning as much for the industry Fun, social team nights🍻 Working with a young, multinational and dynamic team 👊🏼 Cool office located in Portobello market🍔

City Relay

City Relay is a short let property management company. We manage everything on behalf of our hosts. We provide full management services: check in, key exchange, luggage storage, maintenance and cleaning services, as well as advanced marketing to help you with the many challenges you could face with your vacation rental. Last but not least, our Reception desks based in the heart of London poses a competitive advantage provided to both our hosts and guests.

We manage everything - so you don't have to, all whilst helping you make the most of your rental property!

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