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Job description

Key responsibilities of the role:

Carrying out a comprehensive range of repairs that may be encountered in any of the properties we manage including fixing plumbing and electrical issues, curtains, showers, doors, toilets, etc.
Taking responsibility for the complete fit-out of new properties, including installing appliances
Keeping a log of all repairs and issues that need to be addressed, costing and timings
Searching and sourcing repair materials, supplies and ordering new items as needed to perform the work and get help from the Facilities Coordinator if needed
Uploading invoices/receipts on Pleo, leaving relevant comments

Day-to-day activities will include:

• Visiting properties in our operating areas in West, South West and Central London to fix all outstanding issues
• Responding to new issues as reported by our team
• Communicating effectively with team members



• Common sense and the ability to resolve problems
• Good verbal and written communication skills in English
• Diligent work-ethic
• Able to travel between our properties across London zones 1-2
• Must be willing to work weekends
• Must be set up as self employed
• Must have access to own vehicle


Job type
London, United Kingdom
Starting in
As soon as possible
Duration of the contract
12 months

City Relay

We are City Relay. A fast-growing, industry leading short-let property management company based in the heart of London.

Our aim? To remove the hassle for homeowners whilst short letting their properties.

How do we do this? We are at the crux of a young, expanding market. We are pioneers with industry-leading knowledge of the London marketplace - matching homeowners and their properties with suitable guests, and providing them with support services such as housekeeping, maintenance and 24/7 guest support almost akin to hotel concierge services.

We pride ourselves on having in-depth local knowledge of the areas within which we operate, this is evidenced by our unique Reception Spaces which provide face-to-face support for guests.

We have grown the business 100% over the last year however we don’t plan on stopping there! We aim to increase our presence across London with the opening of new Reception Spaces - a totally unique concept in the short-term letting industry. Our new Shepherd’s Bush Reception Space will open its doors in May followed by a third Reception Space opening in the heart of Victoria within the next quarter. These unique spaces enhance our ability to provide London’s homeowners with a local, personal and fully-managed service when short-letting their property – designed to give more people the confidence to short-let their home.

We’re no one trick pony however! As a market leader in operational efficiency, we offer a number of other hospitality clients and short-term rental companies a tailored B2B service that includes housekeeping, freshly pressed linen, the provision of luxury amenities, property maintenance and check-ins - a reliable and convenient way to ensure every guest has a hotel-like experience.

Short-term rental companies across London no longer have to rely on different contractors to deliver operational support, we provide a one-stop shop that fully integrates with our clients’ brands and business objectives.

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London, United Kingdom