Conference and Banqueting Assistant - Conrad Dublin

[{{ $ctrl._job.status.name | translate}}] Conference and Banqueting Assistant - Conrad Dublin
Conrad Dublin

Posted

Job description

Job Summary

Do you want to work for the most recognised name in the hospitality industry? Want to work in one of the best 5⋆ luxury hotels in the country? Want countless benefits & career development opportunities? Then come to the Conrad Dublin!

Never Just Stay. Stay Inspired.

The Conrad Dublin is a 5⋆ hotel and part of the Hilton Luxury Division. We aim to ‘offer smart luxury travelers inspiring connections & intuitive service in a world of style''.

As part of our Team you will play a crucial role in ensuring we provide our Guests with exceptional, memorable experiences.


Benefits

Team GYM – We are the only Hotel in Dublin offering a complimentary Team gym. Opening in Aug 2018, this is very much part of Hilton''s THRIVE initiative where we encourage and support all our team to look after their Body, Mind and Spirit
Travel - Up to 30 nights per year at discounted rates and 50% off F&B in Hilton Hotels around the world
Development – Hilton have numerous learning & development opportunities for all. Both abroad and closer to home.
Holidays – 29 days holiday including bank holidays (long service entitlement)
On shift – complimentary meals on duty & uniforms provided

…and so much more including high street retail discounts and discounted dental & health cover.

A Conference and Banquet Assistant is responsible for assisting with set-ups and seating as well as managing queries to deliver an excellent Guest and Member experience while contributing to meeting departmental targets.


What will I be doing?

As a Conference and Banquet Assistant, you are responsible for assisting with set-ups and seating as well as managing queries to deliver an excellent Guest and Member experience. A Conference and Banquet Assistant will also be required to contribute to reaching departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Welcome guests in a polite and friendly manner
  • Coordinate seating for customers
  • Up-sell with latest departmental incentives
  • Manage Conference and Banquet set-ups
  • Ensure guests are billed accurately
  • Follow cash handling procedures
  • Manage guest queries in a timely and efficient manner
  • Comply with company brand standards
  • Strive to achieve departmental targets as part of the team
  • Ensure cleanliness of work areas
  • Comply with hotel security, fire regulations and all health and safety legislation
  • Comply with local licensing laws
  • Assist other departments wherever necessary and maintain good working relationships
  • Be environmentally aware

What are we looking for?

A Conference and Banquet Assistant serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Positive attitude
  • Good communication skills
  • Committed to delivering high levels of customer service
  • Excellent grooming standards
  • Flexibility to respond to a range of different work situations
  • Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Food and Beverage and/or industry experience
  • Knowledge of Food Hygiene Regulations

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!


Requirements

See description

Job type
Full-time
Location
Saint Kevin's, Dublin, Ireland
Department
F&B service
Starting in
As soon as possible

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