Conrad Dublin
Posted
Food & Beverage Shift Leader - Conrad Dublin
About the job
Job Summary
Do you want to work for the most recognised name in the hospitality industry? Want to work in one of the best 5⋆ luxury hotels in the country? Want countless benefits & career development opportunities? Then come to the Conrad Dublin!
Never Just Stay. Stay Inspired.
The Conrad Dublin is a 5⋆ hotel and part of the Hilton Luxury Division. We aim to ‘offer smart luxury travellers inspiring connections & intuitive service in a world of style''.
As part of our Team you will play a crucial role in ensuring we provide our Guests with exceptional, memorable experiences.
Benefits
Team GYM – We are the only Hotel in Dublin offering a complimentary Team gym. Opening in Aug 2018, this is very much part of Hilton''s THRIVE initiative where we encourage and support all our team to look after their Body, Mind and Spirit
Travel - Up to 30 nights per year at discounted rates and 50% off F&B in Hilton Hotels around the world
Development – Hilton have numerous learning & development opportunities for all. Both abroad and closer to home.
Holidays – 29 days holiday including bank holidays (long service entitlement)
On shift – complimentary meals on duty & uniforms provided
…and so much more including high street retail discounts and discounted dental & health cover.
What will I be doing?
As a Shift leader, you are responsible for working in all areas of Food and Beverage as needed to deliver an excellent Guest and Member experience. You would also be required to take and deliver customer orders and work to achieve departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:
Able to work in all areas of Food & Beverage including Bar, Restaurant, Room Service and Conference & Events
Welcome guests in a polite and friendly manner
Take and deliver customer orders, consistently demonstrating high levels of customer service
Prepare set ups for tables and/or rooms
Follow cash handling procedures
Manage guest queries in a timely and efficient manner
Up-sell with latest departmental incentives
Ensure compliance of brand standards
Strive to achieve departmental targets
Ensure cleanliness of work areas
Comply with hotel security, fire regulations and all health and safety legislation
Comply with local licensing laws
Be environmentally aware
Assist other departments wherever necessary and maintain good working relationships
What are we looking for?
A Food & Beverage Shift Leader serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Positive attitude
Good communication skills
Commitment to delivering high levels of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work on your own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Previous Food & Beverage and/or industry experience
Experience with cash handling
Knowledge of Food Hygiene Regulations
What will it be like to work for Hilton?
Our teams deliver exceptional hospitality experiences to our Guests every day & their contributions are at the core of our success. We''re committed to helping our teams ''Thrive@Hilton'', to ensure we''re our best self, every day.
Our benefit programmes help to build a strong foundation to achieve this...
BODY - We build a strong foundation for health & well being:
Retirement plan, life assurance, healthcare cash plan, dental insurance & eye care
MIND - We seek lifelong learning & meaningful leadership:
Childcare vouchers, CMP & CAP, AXA employee assistance programme
SPIRIT - We dare to dream & connect with purpose:
Team member room rates globally, perks at work package
We are Hilton, We are Hospitality!
- Department: F&B service Reception
Food & Beverage Shift Leader - Conrad Dublin
Saint Kevin's, Dublin, Ireland
Full-time, Indefinite
Start Date:
Latest start date: