Guest Services Agent - Conrad Dublin

[{{ $ctrl._job.status.name | translate}}] Guest Services Agent - Conrad Dublin
Conrad Dublin

Posted

Job description

Job Summary

Guest Service Agent
Do you want to work for the most recognised name in the hospitality industry? Want to work in one of the best 5⋆ luxury hotels in the country? Want countless benefits & career development opportunities? Then come to the Conrad Dublin!
We are Hilton! We are Hospitality!
The Conrad Dublin is a 5⋆ hotel and part of the Hilton Luxury Division. We aim to ‘offer smart luxury travelers inspiring connections & intuitive service in a world of style''.
As part of our Front Office Team you will be acting as the face of the hotel and be responsible for ensuring our guests'' stays both begin & end in excellence.
Benefits
Working for Hilton comes with numerous benefits, such as:
Travel - Up to 30 nights per year at discounted rates and 50% off F&B in Hilton Hotels around the world
Development – Hilton have numerous learning & development courses for all types of roles and career goals
Holidays – 29 days holiday including bank holidays (increasingly yearly)
On shift – complimentary meals on duty & uniforms provided
And so much more including discounted dental & health cover and high street retail discounts
The Job Role
In your role as Guest Service Agent, you will be responsible for:
Providing a warm welcome to all of our Guests
Assisting Guests with their luggage
Providing a flawless Check-In & Check-Out
Answer any phone queries in a professional & well-informed manner
Making & adjusting Guest reservations
Assisting with any Guest requests, from offering restaurant suggestions to booking tours

The Candidate
The ideal candidate should:
Have experience as in a customer-facing role
Have an authentic passion for hospitality and an eagerness to make Guests'' stays perfect
Possess excellent communication & organisational skills
Have impeccable grooming standards
It would also be advantageous if you:
Have previous Front Office Agent Experience
Have worked in a luxury hotel before

Requirements

See description

Job type
Fulltime job
Location
Saint Kevin's, Dublin, Ireland
Department
Other
Starting in
As soon as possible

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