Chief, Engineering & Security

[{{ $ctrl._job.status.name | translate}}] Chief, Engineering & Security
Conrad Osaka

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Job description

Job Summary


JOB TITLE:


Chief Engineer & Security Manager



This role has 2 functions.


  • Chief Engineer

  • Security Manager



  • Chief Engineer



    A Chief Engineer will manage the Engineering Team to efficiently maintain all hotel operations such that safety, security, conversation, and compliance are ensured at the highest levels.



    What will I be doing?


    As Chief Engineer, you are responsible for the effective management of all engineering and maintenance operations within the hotel, including energy conservation. You are also responsible for the development of the Engineering Team and staying abreast of compliance regulations and procedures in the field of Engineering, as required for hotel standards. Specifically, a Chief Engineer will perform the following tasks to the highest standards:


    • Lead the Engineering Team in the day-to-day engineering and maintenance operations of the hotel, including service standards, equipment schedules, and work schedules
    • Communicate with Housekeeping to coordinate and prioritize maintenance activities for Guest rooms and public areas
    • Develop systems and procedures to ensure the health and safety of Guests and Team Members, as well as the proper conditions for plants, machinery, and property
    • Communicate with Government agencies to ensure full compliance with statutory regulations
    • Prepare Capital and Repairs and Maintenance budgets for Engineering
    • Perform daily checks around the hotel
    • Conduct lift emergency release procedures as required
    • Diagnose, maintain, and repair mechanical equipment within the hotel
    • Ensure good relationships are built with internal and external customers
    • Maintenance of all hotel fixtures and fittings to ensure they are in safe condition and take action when any unsafe situations arise
    • Develop, implement, and direct all emergency programs
    • Develop, implement and manage energy conservation programs for the property to minimize expenses



    • Coordinate renovation bidding, define the cost and scope of the project, and oversee the general contractor and subcontractors to ensure quality work is performed cost effectively
    • Perform special projects and other responsibilities as assigned
    • Identify and introduce environmentally-friendly systems and equipment
    • Monitor Key Performance Indicators for the Engineering Department and take corrective action, as required, to improve equipment inventory, quality audit, productivity, and other objectives
    • Manage all Team Member related activities, including recruitment, performance management, training, career planning, disciplinary matters, and team motivation
    • Security Manager


      A Security Manager directs security personnel to deliver a safe Guest and Member experience while coordinating with government and law enforcement and ensuring compliance with local safety legislation and emergency procedures.

      What will I be doing?

      As a Security Manager, you are responsible for directing and coordinating the activities of security personnel, coordinating with government and law enforcement agencies, and organising patrolling of the property to deliver a safe Guest and Member experience. A Security Manager will also be required to liaise with the Hilton Safety/Security director on important matters and ensure that hotel is in compliance with all local safety regulations and emergency procedures. Specifically, you will be responsible for performing the following tasks to the highest standards:

      • Maintain good communication and work relationships in all areas of the hotel

      • Coordinate with government and law enforcement agencies as necessary

      • Coordinate additional personnel for Conference and Banqueting functions

      • Organise patrolling of all boundary areas, bedrooms, offices, storage areas, public areas, and function rooms

      • Assist the hotel in complying with Local Fire Safety Legislation

      • Assist the hotel with Local Safety Legislation being specifically responsible for compliance of the security department

      • Ensure tours are carried out for the purpose of fire prevention, safe means of escape, and security

      • Inquire as necessary into and report upon any thefts within the hotel using your discretion in connection with any of these matters that you deem should be reported to the police

      • Liaise with the Hilton Safety/Security director on the implementation of Company Policies, guides, and matters of mutual interest

      • Direct and coordinate the activities of all security personnel, engage in the implementation of safety and security procedures for the department, and provide assistance and advice to other departments in relation to security

      • Prepare incident reports

      • Liaise with Departmental Heads to ensure hotel staff is aware of their security responsibilities

      • Plan, deliver and facilitate regular staff awareness training

      • Be fully conversant of company terrorist procedures and convey to staff

      • Be fully conversant with hotel Fire and Emergency procedures

      • Responsible for management of key control within all departments


    What are we looking for?

    A Chief Engineer serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

    • Advanced knowledge of building management/engineering
    • A degree in Engineering or similar
    • Exposure to budgeting and basic accounting
    • Positive attitude
    • Good communication skills
    • Committed to delivering a high level of customer service
    • Strong leadership skills and previous experience of managing a team
    • Excellent grooming standards
    • Flexibility to respond to a range of different work situations
    • Ability to work under pressure
    • Ability to work on their own
    • Previous experience of facilities management
    • Proficient, at an advanced level, with computers and relevant computer programs

    It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

    • First Aid
    • Qualification in engineering field

    A Security Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

    • Organised and systematic approach to problem solving

    • Security industry experience in managerial capacity

    • Ability to listen and respond to demanding guest needs

    • Excellent leadership, interpersonal and communication skills

    • Accountable and resilient

    • Committed to delivering high levels of customer service

    • Ability to work under pressure

    • Flexibility to respond to a range of different work situations

    • Good grooming standards

    It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

    • Previous experience in same or similar role

    • First Aid

    • Fire fighting qualification

    • IT proficienc

    Requirements

    See description

    Job type
    Full-time
    Location
    2, Ōsaka-shi, Japan
    Department
    Engineering & Maintenance
    Starting in
    As soon as possible
    Contract duration
    Indefinite

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