[{{ $ctrl._job.status.name | translate}}] Host, Guest Relations Internship
Conservatorium Hotel

Posted

Job description

For the luxurious Conservatorium hotel, we are looking for an enthusiastic Host trainee. Are you looking for a fun and instructive internship within the Host department?
The Host Department is a unique concept in Amsterdam. This department combines the two roles of a concierge and Guest Relations.
Prior to arrival the Host will contact the guest in order to verify any special wishes. Based on this information the Host can easily do proper recommendations for things to do in the city.
During the guest’s stay the Host will be the knowledgeable and local friend in Amsterdam.
As a Host Trainee you will be mainly working behind the scenes in order to prepare the guest’s stay prior to arrival and will support the Hosts where needed.


Tasks & Responsibilities:

• Supporting the Guest Relations Coordinator
• Supporting the Hosts & Back Office Host
• Preparing (VIP) guest arrivals
• Communication between the Host Department and other operational departments within the hotel
• Taking care of (VIP) guest amenities

Besides your daily duties, a personal project will be assigned. The subject will be discussed together with the Guest Relations Coordinator & Host Manager. Examples could be: increasing the ‘’wow’’ factor or implementing a new product or service.
Additionally you will be cross training with different departments within the hotel, in order familiarise with the hotel services and your colleagues.

Requirements

About You:


Do you recognise yourself in the following profile?

• Social
• Creative
• Initiator
• Independent
• Representative
• You are able to speak and write Dutch and English fluently
• You want to grow your personal and professional knowledge
• Service minded
• Experience in a (luxury) hotel
• Knowledge of the reservation system Opera is an advantage
• Enthusiastic, energetic, friendly, helpful and passionate

Should you be interested in this position, then please contact the HR department via 020-5700000 or send your CV and Motivation Letter to: hr@conservatoriumhotel.com.
Job type
Internship
Location
Amsterdam, Netherlands
Department
Front Office concierge, Front Office reception
Languages
English, Dutch (optional)
Starting in
October 2018
Latest start date
November 2018

Conservatorium Hotel

The Conservatorium Hotel is Amsterdam’s leading luxury lifestyle palace, evoking glamour and elegance for sophisticated, design-literate travellers. Located in Museum Square, the luxury centre and cultural heart of the city, the Conservatorium is an architectural masterpiece that combines a landmark heritage building with a graceful , contemporary design, offering guests a selection of restaurants, a bar, lounge and the 1,000 sq m Akasha Holistic Wellbeing Facility. A destination hotel with a real sense of place, the Conservatorium is known at home and abroad as ‘Amsterdam’s Living Room’.

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