Constance Ephelia
Posted
Assistant Outlet Manager
About the job
Job Brief
An Assistant Outlet Manager his/her duties are assisting and overseeing restaurant operations to ensure the delivery of an outstanding guest experience.
DUTIES AND RESPONSIBILITIES:
- Must be familiar with procedures and standards of the assigned outlet.
- Plan, control and coordinate Outlets organization and activity.
- Apply and ensure application of standards and procedures set by Constance Ephelia Resort of Seychelles and those resulting from the Hotel’s Food and Beverage policy.
- Participate in managing the department’s personnel in terms of hours, public holidays discipline and training according to instructions from F&BM/AF&BM.
- Apply and ensure application of procedures and regulations concerning hygiene and safety.
- Make sure that all material and equipment made available to the Outlet is correctly used.
- Make concerted effort to report and control breakage.
- Participate in inventory taking at scheduled times.
- Attends and contributes to the daily Food and Beverage meeting.
- Establish the rota for the Team Members
- According to F&BM/AF&BM instructions, implement the appropriate means to improve costs, personnel, expenses and charges.
- Make any suggestions to F&BM/AF&BM which will improve Outlet profitability.
- Establish and maintain effective employee relations.
- Conducts, under the guidance of the F&BM, AF&BM, such functions as interviewing, hiring, employee orientation, on-the-job performance, coaching, counseling and suspension if necessary to ensure appropriate staffing and products.
- Performs related duties and special project as assigned.
- Controls and regulates costs associated with outlet
- Before each service, check Restaurant cleanliness and set-up.
- Make sure that Staff levels are adapted to predicted activity and, if need be, take the required actions to correct discrepancies.
- Participate in service as necessary to ensure agreed standards are met.
- Ensure good coordination between Restaurants and the kitchen: knowledge of the menu, suggestions, missing dishes, etc.
- Conduct pre-meal briefing.
- Take responsibility for reception and service quality, supervised directly by the Restaurant Manager.
- Pay attention to guests’ comments and suggestions; immediately take all required corrective measures and send remarks to F&BM/AF&BM.
- In cooperation with F&BM/AF&BM, develop initial and in-service training programs and ensure follow-up, paying particular attention to improving reception and service quality.
- Make any suggestion to F&BM/AF&BM likely to improve service quality.
- Send daily outlet logbook to F&B office.
Candidate Requirements:
- Diploma/Degree in F& B Service Operations/ Hospitality Management
- Minimum 2-3 years’ experience as Assistant Restaurant Manager level in 5* resort environment.
- Demonstrates energy and enthusiasm at workplace.
- Is courteous and helpful to colleagues and guests.
- Demonstrates dedication and commitment to the role.
- Be fully conversant with all health and safety and hygiene procedures.
- Have excellent communication and leadership skills.
- He or She will be highly motivated, have a passion for providing a luxury experience for all our guests, be solution oriented and be able to inspire creativity at all levels.
- Previous food and beverage experience at a leadership level is essential.
- Have excellent communication, leadership, and financial skills
- Department: Management
The company
Overlooking the Port Launay National Marine Park, Constance Éphélia Seychelles enjoys a unique location set within 120 hectares of land with luxuriant and rare vegetation on Mahe.
Each of the five restaurants has its own culinary concept. Guests can also enjoy drinks and cocktails while cooling off at indoor and poolside bars.
Constance Éphélia Seychelles has developed its services in banqueting and event organisation. The hotel also proposes various land and water facilities. After joying thrilling sports activities like wall climbing and canoeing, guest will relax at the spa village of 5000m2, offering prestigious Shiseido treatments.
