Spa Therapist
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Spa Therapist

About the job

JOB SUMMARY

The Spa Therapist is responsible for handling all spa treatment as per the hotels operational and treatment standards. The Spa Therapist also ensures that the guest receive a truly memorable experience.

 

DUTIES & RESPONSIBILITIES 

·         Conducting treatments according to spa menu, standards and outlined protocols.

·         Be knowledgeable of benefits and outcome in all practiced techniques and treatments.

·         Be knowledgeable in related treatment products and the ability to be flexible in the same with regards to guest requests.

·         To work with and fully understand the health assessment and to operate with discretion to ensure that any necessary precautions are taken.

·         At all times confirm scheduled treatment with guest before starting the treatment.

·         Ensure all treatment and preparation areas are set up as per standards and that any discrepancies have been resolved immediately.  Treatment room setup should be in order      before welcoming any guest to the same or handing over area to fellow colleague.

·         Promote the sale of beauty products in conjunction with beauty treatments.

·         Record details of all treatments taken for each client.

·         To take responsibility for stock control accounting systems.

·         Demonstrate service attributes in accordance with industry expectations and company standards to include:

·         Being attentive to guests

·         Accurately and promptly fulfilling guest requests

·         Understand and anticipate guest needs

·         Maintain a high level of knowledge, which will enhance the guest experience.

·         Demonstrate a service attitude that exceeds expectations

·         Take appropriate action to resolve guest complaints

·         Be able to promote the Spa/ Hotel’s products and services.

·         Maintain a high level of product and service knowledge about all Spa and hotel.

·         Ensure the highest standards of hygiene, cleanliness and tidiness in the Spa.

·         Comply with the company corporate code of conduct at all times.

·         Desire and ability to improve your knowledge and abilities through on-going training.

·         Be knowledgeable of all areas of daily spa activities and follow the set guidelines Standards of Operation (SOP).

·         Be present and actively participate in meetings and training that is given by Management. 

 

JOB REQUIREMENTS

  • Be a passionate, talented, and creative, possess a dynamic personality and be highly motivated
  • Minimum 2 years’ experience in luxury hotels
  • Certificate in Massage and Beauty Therapy
  • Good Interpersonal and Communication Skills
  • Be fluent in speaking and written English and French. Any additional language will be an advantage
  • Ability to work in a team and under pressure
  • Positive Attitude

 

About you

See description

The company

Experience the ultimate romantic hideaway, where stunning architectural design meets relaxed luxury. Step into this high functioning deluxe paradise, and choose from one of the 64 Junior suites, 12 Familly suites, 12 Villas or the sumptuous Princely suite.

Constance Le Prince Maurice is considered as one of the best luxury hotels in the Indian Ocean.
Sheltered in 60 hectares of completely unspoilt land on the north-eastern coast of Mauritius, the hotel offers high quality facilities: the kids club, the U Spa by Sisley, sports activities and free access to the two golf courses of Constance Belle Mare Plage.

Among its culinary exclusiveness, Le Barachois is the unique floating restaurant located in a cosy atmosphere amongst the natural fish reserve. The 175m2 wine cellar contributed to Constance Le Prince Maurice’s fame, with exclusive wines and a capacity of 25,000 bottles from around the world.

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Spa Therapist

Flacq District, Mauritius

Full-time, Indefinite

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